Come join our FAMILY, where Caregiving is our Calling!!!

We offer very competitive pay and benefits

At Amedisys whether we’re caring for patients directly or supporting those who do, each of us is a caregiver at heart. We work to bring the continuum of care to our clients’ homes, with a focus on taking exceptional care of our patients, clients, employees, and the communities we serve. Every team member contributes to our mission of providing exceptional, clinically distinct care in the home to thousands of patients and families every day. We pride ourselves in our six company values: Service, Passion, Integrity, Respect, Innovation and Talent (SPIRIT).

Join out family and you’ll be part of a mission-driven company dedicated to innovation, growth and supporting our frontline caregivers with the best and most up-to-date resources available so they can do what they do best.

If you’re looking for a HOME with a Nationwide Company where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our TEAM.

What we offer you!

Amedisys cares for our team members with the same commitment we have to our patients. This is reflected in the benefits we provide and the opportunities we make available to our team. Benefits for eligible employees include:

• Paid Time Off and Paid Holidays
• Comprehensive Health Insurance Benefits (medical, dental, vision)
• Health Savings Account, Health Reimbursement Account, and Flexible Spending Account options
• Life, Disability, and Other Voluntary Benefits
• 401(k) Retirement Savings Plan with Company Matching Contributions
• Discounted Employee Stock Purchase Plan
• Continuing Education
• Fleet car for eligible employees

What you’ll do for us!

The Field Support Team Lead is a liaison between care center leadership and field employees. The role requires a high degree of collaboration with other care center team members including the hiring and onboarding coordinators, the scheduling team, field nurses and care center leadership to maintain relationships with and resolve problems for the field staff. The position will also assist care center

leadership SRM/DOO in ongoing initiatives and projects.

Essential Functions:

· Responsible for improving field staff engagement and retention through regular events, activities, and

· building strong relationships with field staff.

· Supports scheduling team and home care aides with service delivery to clients, families and

· caregivers.

· Functions as a coach to home care aides. Explains and reinforces job role, policy and standards of

· practices.

· Performs on-site home visit orientations, supervision visits, skills checks and annual reviews for home

· care aides in compliance with federal, state, and applicable accrediting body and company policies.

· Participates in investigations related to services complaints, dissatisfactions or incidents under

· direction of SRM and DOO.

· Supports SRM team in other areas including scheduling when necessary.

· Communicates concerns in employee performance to supervisor.

· Communicates changes in patients’ health or function to appropriate nursing staff and SRM/ DOO.

· Demonstrates flexible and efficient time management, and helps team meet care center

· productivity standards.

· Performs other duties as assigned.

· Knowledge, Skills and Abilities:

· Experience in home care services and caregiving

· Displays initiative in solving day to day issues in collaboration with the SRM and DOO

· Demonstrated computer skills. Capable of working with data base and Microsoft office products.

· Strong problem solving skills and communications skills (both written and oral).

· Demonstrated ability to work independently with minimal direction

· May require evening and weekend working hours.

Required:

· High school diploma or equivalent.

· Successful completion of the Home Health Aide training or its equivalent or a current, unencumbered CNA license with successful completion of the Home Health Aide crossover training or its equivalent.

· Three plus years of experience in health care or related field with a current Nurse Aide license, or Home Health Aide Certificate., Supportive Home Care Aide or LMHC in addition to six months or more of employment with Personal Care at Amedisys.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Associated Home Care & Amedisys adhere to all State & Federal Covid-19 mandates.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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