• Open Tuesday-Friday 10am to 6pm
• Saturday- 9am-4pm
• Closed Sunday and Monday

Zylstra Harley-Davidson is a family-owned dealership in Iowa and number one in customer service. We are looking to staff our dealership with individuals who have great attitudes and are as excited about Harley-Davidson as we are.

We provide an amazing atmosphere to ensure the well-being and work-life balance of our valued employees and their families, including a competitive compensation plan and great benefits.

Additional Salary Info: Competitive commission structure with additional performance incentives! Sell more earn more!

Sign on bonus: Awarded within one year of employment. Contingent on performance.

As a Motorcycle Fit-Specialist you will deliver a premium motorcycle buying experience and customer service to every customer.

Major Responsibilities

• Show each customer advantages of products over competing brands.
• Guide every customer through the internal sales process.
• Ensure customers are properly qualified based on their needs, wants and ability to buy.
• Conduct a road test, and pre-delivery inspection prior to delivery to customer.
• Contact customers using mailing lists, data files, and personal follow-up.
• Remain current with all sales department and related training in an effort to continually learn more about the products and services you sell.
• Able to work cross-functionally with all departments, with an emphasis on the Sales Department.
• Demonstrate commitment to the dealership’s philosophy of quality service to all customers and acts as a role model to other dealership employees.
• Be able to handle customer complaints quickly and courteously, demonstrating empathy, a positive attitude, and our commitment to making things right.

Qualifications & Job Requirements

• Self-motivated/self-starter, comfortable working on commission.
• Exceptional customer service skills, with high energy and upbeat positive attitude.
• Must have the ability to get along with a wide customer base.
• Excellent communication skills
• Computer literate with typing skills and open to learning new software and computer programs.
• Able to work effectively and courteously over the phone.
• Licensed rider preferred, or willingness to obtain license.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)
• Motorcycle License (Preferred)

Work Location: One location

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