Guest Advocate Job at Ben & Jerry's Primo

Ben & Jerry's Primo Athens, GA 30601

Team Member Job Description
Working at Ben and Jerry’s is about making people happy with lots of Ice Cream! It’s about being independent, having fun, making
new friends and earning extra dough. As a Ben & Jerry’s team member, you are the smiling face that greets and serves clients.
Working with us will give you the fun and financial rewards you are looking for. You’ll learn new things, get recognized and learn
everlasting skills.
Established in 2008 by lifelong friends, Primo Partners is locally owned and operated. It all started with a single scoop shop and
has since grown to multiple shop locations, along with booming, trailblazing, and system-leading Off Premise Catering operations in
North Carolina, Georgia and Florida. We are seeking the perfect fit for this position as a scooper. Do you possess the core
values that we've identified as Team Primo's guiding principles?
Passionate
Servant Leadership
Fun
Love/ Compassion
Knowledgeable
Resourceful
What are we looking for in our newest team member? The idea candidate is able to:
Assist the Manager and or Assistant Manager in the daily operations of the scoop shop
Coordinate the scooping line team to ensure that the implementation of all systems fully support and comply with the operating
systems put forth by the Manager
In addition to being a great fit according to our company’s core values and the key components of a team member’s job

responsibilities include but are not limited to:
Coordinate the on-line duties of the scoop shop staff for their shift, ranging from 1 to 7 employees.
Support and provide assistance in the training of scooping staff, as suggested by the Manager and or Assistant Manager.
Maintain the daily operations for their shift including store & staff appearance, customer service, cleanliness, compliance with
all safety and operating standards, merchandising of gifts and production of waffle cones, cakes, novelties, and baked goods.
Ensure customer satisfaction by role modeling the practices of friendly, timely service and proper product handling for their
shift.
Ensure that all opening and closing procedures are followed and executed in a timely manner for their shift.
Accountable for the daily tracking of the store scooping performance and ensure that the scooping percentage is within the
stores posted target for their shift.
Accountable for maintaining the systems established by the Manager that ensure the accuracy of daily cashing in and out of all
registers, sales to cash reconciliation, and daily sales and deposit summary reports for their shift.
Assist as requested by the Manager in the implementation of the store -marketing plan with an emphasis on marketing the
store in the local community through innovative donations, catering, other off premise opportunities, and special event
programs.
Participating in store planning and development meetings with the Manager, Assistant Manager and Scoop Hosts and
attending other company meetings and activities as needed.
Provide assistance in store specific projects and activities as directed by the Manager.
Work as needed outside of the shop at vending operations (football, basketball, festivals, etc.)
Job Types: Full-time, Part-time


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