Goldfish Swim School is the fastest-growing_ learn-to-swim program nationally and in Westchester County. _We have outstanding management roles available now with an unlimited career and professional development trajectories as we rapidly expand our schools in the New York area.

Smile. It’s a small action that makes a big difference!
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it mentality, a “want it” attitude, and the “capacity” to learn and grow professionally and personally. That is “why we smile!

Our team is growing, and we are looking for enthusiastic team players who have a can-do perspective and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!

When you join Goldfish Swim School, you can expect a warm and welcoming environment. We are committed to training, educating, and supporting our people with integrity, compassion, and trust. See our video: https://youtu.be/TZTVvr5AgIA

Role: General Manager

Summary: Oversees the quality and success of Goldfish Swim School's daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities.

Primary Responsibilities:

• Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
• Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
• Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
• Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service, and employee performance and training.
• Provides sales and marketing training to all qualified sales staff.
• Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
• Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
• Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Schedules staff and manages payroll.
• Fulfills other duties and responsibilities as assigned by the Employer.

Job Qualifications and Skills

• Ability to work with children
• Prior related leadership and teaching experience is preferred (supervisory roles)
• Problem solver and creative thinking skills to identify and resolve challenges that students encounter
• Excellent communication and organizational skills
• Must pass background examinations prior to training
• Education/Experience: Bachelor’s degree in business administration, communications, or equivalent is required. Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred.

Goldfish Swim School – Yorktown Heights is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see: www.goldfishswimschool.com

Job Type: Full-time

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
We adhere to all standards recommended by the New York State Department of Health.

Work Location: In person

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