General Manager Job at StretchLab - Appleton WI

StretchLab - Appleton WI Appleton, WI 54913

StretchLab is seeking an experienced General Manager to oversee sales and operations for our brand new studio that will be located in Appleton, WI.

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering
one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.

POSITION:
The ideal General Manager will oversee all Studio functionality from Sales to Instructors.

REQUIREMENTS:
  • Passion for helping others.
  • 2+ years of fitness sales experience
  • Confident in generating personal sales and training staff in sales.
  • Ability to work independently and collaborate with studio owner (ability to take direction and keep an open mind is a must.)
  • Ability to manage and drive all revenue streams from membership sales to retail
  • Excellent communication and strong interpersonal skills in person, on the telephone and via email.
  • Ability to excel in a fast changing, diverse environment.
  • Someone who is not afraid to pick up the phone and make phone calls.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • An affinity and passion for fitness.
  • Excellent writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Basic understanding of social media platforms such as Instagram, TikTok & Facebook.
  • Proficiency with computers and Studio software.
  • Bachelor's Degree preferred.
  • Basic knowledge of health and fitness is required.
  • Fitness certification is a plus.

DUTIES
  • Generate leads via phone calls to prospects
  • Implement and execute sales process to schedule client bookings
  • Drive Membership sales and overcome objections
  • Manage staff schedule
  • Ensuring that studio retail/products are stocked with accurate inventory counts
  • Supervise Sales Representatives and Flexologists
  • Become an expert in ClubReady software (training provided)
  • Become expert in 1-on-1 stretching (training provided)
  • Independently make decisions related to high level customer service
  • Maintain cleanliness and organization of the studio at all times
  • Enforce StretchLab policies and procedures such as etiquette, dress code, punctuality, etc
  • Ensure all equipment, snacks, and other studio supplies are stocked at all times
  • Schedule and participate in pop-up events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Conduct weekly team meetings
  • Create a vision for the studio, and keep that vision at top of mind for staff at all times
  • Any other duties as assigned

COMPENSATION & BENEFITS:
  • This position offers a salary that starts at $40,000 and rises based on the studio's revenue figures. ($40k - $75k range)
  • Monthly bonus opportunity based on hitting studio goals
  • Unlimited growth potential within the individual franchising group and the company itself

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits:

  • Paid training

Shift:

  • Days
  • Some Evenings
  • Some Weekends

Weekly day range:

  • Monday to Friday
  • Weekend availability


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