SUMMARY OF POSITION

The General Manager’s primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The General Manager manages the day-to-day activities of Shift Leaders and other hourly staff. The General Manager is the highest-ranking member of the management team in the restaurant and has direct responsibility for overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications. Our desire to find a manager who understands what taking ownership means. We will be building/opening more than twenty more Slim Chickens and the right person can capitalize on the opportunity this presents.

PRINCIPAL DUTIES AND RESPONSIBILITIES

OPERATIONS

• Oversee all restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
• Coach, supervise and develop Shift Leaders and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
• Reconcile/audit cash
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
• Maintain staff compliance with Company policies, procedures, standards, and specifications.
• Maintain staff compliance with state and federal laws governing safety and food handling.

MANAGEMENT

• Recruit, interview, select and hire quality staff for all positions.
• Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
• Perform performance reviews of Shift Leaders and other hourly staff on a regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism.
• Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
• Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to Area Director.
• Adjust work schedules and hours of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered.
• Always developing and building a bench of Aces, Trainers, Shift Leaders, Managers in Training.

LEADERSHIP

• Always display exemplary and professional attitude and appearance.
• Listen and communicate effectively with the assistant Managers, Shift Leaders and hourly staff, guests, vendors, and the community.
• Conduct management and staff meetings.
• Follow the Area Directors direction and accomplish the objectives set by the Area Director.
• Review the objectives with Shift Leaders and hourly staff as necessary.
• Delegate appropriate tasks and responsibilities as necessary.
• Resolve employee complaints, questions, or concerns as necessary.

WORK CONDITION REQUIREMENTS

• Willingness to work a flexible schedule, including extended hours.
• Periods of standing and walking, as necessary.
• Frequent contact with guests, requiring tact and courtesy.
• Frequent contact with subordinates, requiring direction and supervision.

MINIMUM QUALIFICATIONS

• Minimum High school diploma or GED equivalent. Associate or 4-year degree preferred.
• 2-5 years in restaurant management or leadership position.
• Ability to read, write and verbally communicate well.
• Proficient math skills and comfort with numbers.
• Proficient computer skills.
• Always demonstrates maturity and professional demeanor.
• Friendly, outgoing personality.
• Well-groomed, professional appearance.
• Positive attitude and self-disciplined.

Work Remotely

• No

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Ability to commute/relocate:

• Hurst, TX 76053: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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