Our starting pay is $15 per hour. Currently, we are hiring for full-time and part-time positions.

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Through empathy and expertise, our Game Guides create epic experiences based on each guest’s individual needs and wants.

How Game Guides Serve Our Guests and Our Team:

• Enthusiastically greeting every single guest
• Leading groups of 2-12 guests in fun, friendly conversation
• Collecting information and making meaningful connections with our guests
• Enthusiastically explaining The Escape Game and the rules of the game
• Using Game Guide software to monitor games and give teams clues and hints
• Giving a recap of the experience in the outro
• Demonstrating operational excellence by: Ensuring game components function properly, using setup sheets to accurately reset games, cleaning games and the building, restocking inventory, completing necessary reports, immediately and graciously resolving service failures

Job Requirements:

• Flexible availability. This role often works nights, weekends, and/or holidays. Opening shifts can (at times) start as early as 6am and closing shifts can (at times) end as late as 3am.
• Knowledge, Skills, and Abilities: Genuine love for serving others; flexibility, humility, and teachability; quick and effective decision-making abilities; creative problem solving; basic computer skills

• Job essential: Must be able to handle physical activity as it relates to the job such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs and minor game repairs.
• Job essential: Quickly resetting numerous locks, drawers, shelves, and game components within specific time frames outlined in training

Location: 295 Madison Avenue, New York, NY 10017

Why The Escape Game?
Our mission is to design and deliver EPIC interactive experiences for every single guest. At The Escape Game, you’ll be a part of something bigger than yourself. No matter your role, you’ll help provide lifelong memories for families, friends, co-workers and everyone in between. We are serious about our mission, vision, and values and believe that every person we interact with during our workday is our guest, whether they’re our colleague, team member, or leader. In all positions, everyone is responsible for serving each other every day.

Health and Safety: The Escape Game is a safe working environment. Many of our COVID-19 protocols exceed NYC and NYS safety standards. As an indoor entertainment establishment (per Key to NYC), we will require all team members to show proof they have received at least one dose of a COVID-19 vaccine authorized for emergency use by the FDA or WHO.'
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Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• New York, NY 10017: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you able to handle physical activity as it relates to the job such as deep cleaning, painting, lifting 30-40lbs, and minor game repairs?
• Are you comfortable maneuvering around tight spaces, bending, and crawling?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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