FRONT OFFICE AGENT (FULL-TIME) Job at Hyatt Regency Portland Convention Center
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:
- Hourly rate of $19.25
- Medical, Dental, and Vision insurance, life insurance, and short term disability upon 30th day of employment!
- Retirement savings plans with employer contributions
- Daily Complimentary meal in our employee dining room
- Discounted & complimentary lodging accommodations at Hyatt worldwide
- Discounted Tri-Met passes
- Tuition reimbursement
- Excellent training and professional development
- Opportunities to work around the world with Hyatt Hotels and Resorts and so much more!
We have an exciting opportunity within our Front Office as a Guest Experience Host. This position was designed for our Guests to have a seamless check in and check out experience. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. The Guest Experience Host will assist guests with account settlements, luggage to and from their guestroom, communication of hotel services and promotion, providing guests with information about local attractions/restaurants, in and around Portland and answering guest phone calls.
Candidates for this position must have the ability to work overnight as needed.
If you have a passion for customer service, making people feel right at home, or expanding your hospitality experience, we'd love to hear from you! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Hyatt is an Equal Opportunity Employer –M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Qualifications
Ability to work a flexible schedule including overnight shifts
Ability to push/pull/carry 35 lbs. and stand for long periods of time.
Professional verbal and written communication skills
Professional presentation in person, through telephone, and electronic communications
Previous customer service experience preferred
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