Front of House Leader

Chick-fil-A Hialeah Westland

Hialeah, FL

AS FRONT OF HOUSE LEADER, YOU WILL BE RESPONSIBLE FOR OPENING AND/OR CLOSING THE RESTAURANT

Salary: $15.00/Hour

Reports to: Director, Front of House

Chick-fil-A Hialeah Westland is seeking a dynamic, experienced and team-oriented Front of House Leader to join our team. This full-time position, will lead our day-to-day business operations by overseeing our Team Members and all aspects of their daily shifts. Leaders are responsible for the overall success of the team, holding Trainers accountable, ensuring that every guest has an outstanding experience and the continuous growth of our team.

At Chick-fil-A Hialeah Westland, we pride ourselves on having a caring environment that promotes professional development, growth opportunities while providing exceptional service and food quality. As a Leader, you will not only be responsible for exuding these principles but encouraging and coaching the team to do the same.

Job Responsibilities:

• Responsible for opening and/or closing the restaurant
• Effectively manage and lead team
• Maintain our operating standards to provide the best hospitality and guest experience
• Coaching, mentoring and training team members
• Maintain a work environment that ensures the highest level of food safety and cleanliness standards for our team and guests
• Take ownership of all aspects of operations on your shift
• Demonstrate servant leadership
• Assist in developing and growing all team members in the Front of House
• Execute systems and ensure daily completion of Quality Assessments
• Responsible for daily store operations
• Perform any operational tasks as needed
• Strictly adheres to all Company policies and procedures
• Work closely with Director of Sales and Brand Growth to ensure all sales goals are met
• Obtain operational excellence
• Manage guest recovery
• Ensures our team exemplifies our restaurant vision daily
• Serve as point person for all Team Members

Benefits:

Salary - $15.00/Hour

o Excellent and fun environment

o Leadership development

o Growth opportunities

o Flexible schedules

o Scholarship opportunities

o Sundays off

o Free meals

o Paid time off

o 401K

REQUIREMENTS

• Demonstrate a high level of professionalism
• Excellent communication skills
• Have initiative and possess problem solving skills
• Must be efficient and detail-oriented
• Must be hard-working and team-oriented
• Honest and have great customer service skills
• Must have High School diploma or equivalent
• Be authorized to work in the United States
• Be at least 18 years old
• Two years of relevant leadership experience
• Previous restaurant experience preferred
• Bilingual (English and Spanish)

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.