Front Desk Receptionist Job at Apple Valley Family Medicine
Job description
Great customer service is paramount.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace. Team player and Self motivated individual is a must.
What You Will Do:
Provide Excellent Customer Service to out Patients
What You Will Bring:
DESCRIPTION
- Welcoming and greeting all patients in person and by telephone
- Verifying patient insurance
- Collecting co-pays and co-insurance payments
- Updating demographics and insurance information in the EMR
- Obtaining appropriate Release of Information signatures as needed
- Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
- Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
- Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
- Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
-High School diploma Required
-Customer Service Experience 1yr preferred.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Martinsburg, WV 25401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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