Patient Care Coordinator-Front Desk Associate: Sun City Center, FL

The ideal candidate is friendly, upbeat, patient, and professional. You should be respectful, have a good work ethic, and be team oriented. This is a hands-on position answering a high volume of calls, making appointments, checking patients in/ out, handling payments, and other administrative tasks. You must be available to work varied hours Monday through Friday and have reliable transportation. This is a FULL-TIME position with the opportunity. Hours are dictated by doctor’s schedule. Starting $12.50 /hr

· Greets patients as they arrive

· Assists patient with intake processes including attaching necessary documents to the provider

· Collects co - payments, co - insurance and deductibles and issues receipts

· Manages cashier box and daily deposits according to company policies

· Processes walk - in patients and visitors

· Answers phones and schedules appointments

· Manages medical records (maintains, files / scans, prepares for schedule) make necessary adjustments

· Ensures all correspondence is scanned and / or filed in a timely manner

· Processes requests for medical records release and maintains appropriate logs, etc. Enter data into ECW

· Verify insurance benefits and eligibility for appointments and procedures

· Knowledge on CPT and ICD-10 Codes

· Give patient instructions on appointment and procedures

· Field medical alert calls, both inbound and outbound

· Investigate past due balances for patients and insurance companies and use ECW to note changes in account for billers

· Send faxes and mail documents

· Contact third parties to coordinate care

· Answer base level billing questions

· Various administrative tasks

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working together as a team.
• Detail-oriented -- would rather focus on the details of work than the bigger picture.

High stress tolerance -- thrives in a high-pressure environment.

Qualifications:

High School Diploma /or Equivalent

1+ years of related medical office experience and medical terminology

Bilingual Preferred/ not required

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

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