Are you picturing yourself working in a cutting-edge dental facility that prioritizes exceptional customer service? Are you interested in working in a fully digital, paperless private practice office equipped with state-of-the-art technology, where your role is crucial to our expansion? Imagine being surrounded by a supportive environment that upholds shared values.

Dr. Christian Andrus at Eclipse Smiles is seeking an experienced and dedicated patient coordinator to join our team. Our mission is to provide our patients with an exceptional dental experience that exceeds their expectations. We seek a skilled and compassionate professional to help us achieve this goal.

As a patient coordinator at Eclipse Smiles, you will have the opportunity to make a positive impact on the lives of our patients every day while also enjoying the support of our team. We are committed to creating a positive and supportive culture that empowers our team to deliver exceptional care, and we value your contributions and growth as a professional.

Your job duties as a patient coordinator at Eclipse Smiles will include the following:

• Scheduling appointments and coordinating patient flow: You will be responsible for scheduling appointments, coordinating patient flow, and ensuring that each patient's time in the practice is honored by committing to high efficiency. It would be best if you were organized and detail-oriented and able to work effectively as part of a team.
• Providing excellent customer service: You will be expected to provide the highest customer service experience, being friendly, professional, and able to communicate with patients and team members effectively. You should be able to handle difficult situations with tact and diplomacy.
• Managing financial aspects of the office: You will be responsible for managing the financial aspects of the office, including billing and coding, budgeting, forecasting, and reporting.
• Maintaining patient records: You will keep and update patient charting as needed.
• Professional development: You will be expected to participate in continuing education opportunities to stay current on the latest techniques and technology and maintain current dental terminology and procedures knowledge.

To succeed in this role, you should be adaptable and flexible, always looking for ways to improve and evolve in response to changing needs and circumstances. You should practice extreme ownership and welcome constructive feedback as a way to learn and grow. We operate with honesty and trust, and you should be committed to continuously improving your skills and the services we provide to our patients. We are looking for a patient coordinator dedicated to excellence in dentistry who shares our values of integrity, dependability, accountability, teamwork, and adaptability.

Suppose you are an experienced and dedicated patient coordinator looking for a new opportunity to impact patients' lives positively. In that case, we encourage you to apply for this position at Eclipse Smiles. We offer competitive pay and benefits and opportunities for professional development and growth.

Using AI, Chat GPT, or any other AI enhancement program is encouraged to aid in completing your application

Our ideal candidate is cross-trained with both clinical experience and front-office billing experience.

Since we will be spending our working days together, we must enjoy our time too. Fun perks of being a team member include:

• 1st-year Dental at 50% off
• 2nd-year Dental lab costs only
• Uniforms, Scrubs
• Paid double on your Birthday if you work it, or paid for your Birthday if it falls on a weekend.
• Vacation Time (PTO)

Core Competencies:

• A minimum of 1 year of the dental front office is a must
• Active CPR or BLS Certification
• Prior knowledge of Oryx software is a plus, but optional as we will provide training.

Essential Functions:

• Excellent phone answering/communication skills (You are the 1st impression of our team!)
• Impeccable organization for record-keeping
• A willingness to be flexible and accommodating to patients
• Consistent in cleanliness, timeliness, and service
• Mastery of insurance, billing, payments and scheduling
• The desire to provide the highest levels of customer service

To apply, please send a cover letter and resume to careers@eclipsesmiles.com. We look forward to hearing from you and welcoming you to the Eclipse Smiles team.

Job Types: Full-time, Part-time

Pay: $15.83 - $20.57 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Glenpool, OK: Reliably commute or planning to relocate before starting work (Required)

Experience:

• At least one year in the dental billing (Required)

Work Location: In person

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