At Country Inn & Suites, Salisbury, MD our purpose is to provide simple, smart travel. When you’re part of the Country Inn & Suites brand you’re more than just a job title. We look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time. We are looking for 2 front desk agents to join our busy and professional team. We kindly ask that you please do not call the hotel directly. Come by to fill out an application and bring a resume if you have one.

Duties and responsibilities:

• Welcome guests in a friendly, prompt and professional manner recognizing Radisson Reward America Members and also returning guests
• Check guests in, issue room keys, provide information on hotel services and room location
• Ensure required identification is taken from guests at check-in and in line with local legislative requirements
• Answer phones in a prompt and courteous manner
• Answer all guest calls, requests, questions or concerns
• Check guests out, including resolving any late or disputed charges
• Accurately process all cash and credit card transactions using established procedures
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Experience preferred, Opera knowledge a plus
• Must have basic computer skills
• Schedule consists of weekdays, weekends and holidays
• Able to provide directions to local attractions and restaurants
• Must be able to stand for a period of time
• Able to lift up to 25 lbs
• Approx 24+ hours per week (7a-3p & 3p-11p)
• Come by to fill out an application and bring a resume if you have one.

***Please no phone calls.

***Country Inn & Suites Experience preferred

***Opera Reservation knowledge is preferred

Job Type: Part-time

Pay: From $13.25 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Experience:

• Hotel Front Desk: 1 year (Required)

Work Location: One location

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