Front Desk Agent Job at Hampton Inn by Hilton of Van Buren, AR
Must be available:
- 2nd shift (3pm-11pm)
- 3rd shift (11pm-7am)
Must be available nights, weekends, and holidays
Flexible schedule preferred
This Front Desk position along with all other front desk duties, will require:
- Housekeeping duties including proper cleaning of guest rooms in the evening
- Driving the hotel shuttle van
- Personally greet all Guests upon their arrival at the hotel in a professional, courteous manner according to hotel policy.
- Register Guests, take phone calls, make reservations, and check out guests in an accurate, timely and polite manner.
- Compute bill and collect payment methods including cash and credit card transactions according to hotel policy.
- Must be computer literate and able to take a common sense approach to every situation.
- Act as concierge answering inquiries pertaining to hotel services, registration of Guests, and shopping, dining, entertainment and travel directions.
- Communicate effectively, multitask, and handle time sensitive tasks under pressure.
- Display a positive and consistent team oriented demeanor at all times by maintaining clear channels of communications open with upper management, fellow employees, and Guests in compliance with Company policies.
- Follow procedures for notifying the proper company management level employees and civil authorities in the event of an emergency or anticipated emergency.
- Will only hire someone with a positive, outgoing personality and exceptional customer service!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
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