MAJOR DUTIES:

• Maintain knowledge of strains and products throughout the dispensary.
• Daily opening and closing duties. (See daily checklist on dashboard)
• Make sure front desk area and lobby are clean and customer ready at all times
• Checking in and out visitors properly & issuing visitor badges
• Engage the sales floor in the chat room’s discussions
• Utilizing pager system to ensure customers are seen in an orderly fashion
• Checking ID and/or appropriate documents to verify right to shop
• Maintain accuracy of customer records in Flow Hub/METRC.
• Answer and transfer phone calls accordingly following professional phone etiquette
• Process Change of Caregivers to and from Lightshade
• Notarizing documents
• Keeping front desk area organized at all times
• Auditing Flow Hub/METRC database for accuracy during downtime
• Other duties as assigned by the Management Team

Must be able to obtain an Industry Badge through the Medical Marijuana Enforcement Division.

KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES:

• Exceptional customer service skills
• Desire to learn about our products in order to assist customers
• Knowledge of basic computer skills, Point of Sale software and cash management
• Fun attitude and strong work ethic
• Strong attention to detail and must have a team-player mentality
• Ability to creatively cultivate long- term customer relationships
• Ability to deal with problems and resolve in a professional manner
• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location movement.

EDUCATION and/or EXPERIENCE:

• Previous retail or customer service experience preferred

The front desk checks in patients, controls the flow of customers within the dispensary and maintains patient data accuracy in Flow Hub/METRC. Sign up customers for Change of Caregiver and maintain caregiver information. It is important to make each customer feel welcomed when they enter our facilities. This is our chance to make a positive first impression and develop a long term relationship for repeat business.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.