NEW Job ALERT!! AppleTree is partnering with an amazing client in the Bloomington area looking for a French Speaking Customer Support Coordinator.

This family owned; global company started as a home-based business. Their work environment focuses on bringing people together, fostering relationships that promote respect, inclusion, diversity, and equality. These collaborative working relationships foster innovation.

The Customer Support Coordinator provides guidance, project coordination, and daily oversight within Customer Support. This role drives key tasks and projects performed within their respective department to ensure a high level of accuracy and customer service.

Responsibilities

· Liaison between internal and external customers and Customer Support on key activities

· Provide guidance and oversight of Customer Support tasks

· Assist with managing multiple projects, tasks, and priorities through strong organizational, time management, and multitasking skills

· Analyze, implement, improve, and support efficient, flexible, and scalable processes

· Represent Customer Support through conference calls and presentations

· Initiate and execute projects based on functional area to support operational efficiencies, strategies, and initiatives

· Collaborate with other departments to ensure successful execution of processes

· Identify and help implement solutions to improve processes and develop efficiencies within customer support function

Requirements

· High School diploma or equivalent; Associates degree preferred

· Must be fluent in French

· Strong presentation skills and relationship building skills required

· 3 years contract experience preferred

· Product and order system knowledge preferred

· Experience and knowledge of Inventory Management preferred

· Proficiency in Microsoft Office software

· Excellent communication and interpersonal skills

· Maintain regular and punctual attendance

· Adhere to safety requirements

· Maintain company quality standards

· Ability to work in a collaborative and independent work environment

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work Location: Hybrid remote in Bloomington, IN 47404

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