Formal Referral Specialist - Remote Job at ComPsych

ComPsych Remote

About ComPsych

ComPsych® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA and absence management services under its GuidanceResources® brand. ComPsych provides services to more than 68,000 organizations covering more than 139 million individuals throughout the U.S. and 190 countries. By creating “Build-to-Suit” programs, ComPsych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.

Job Summary

The Formal Referral Specialist is responsible for overseeing all management initiated referrals to resolve work-related or substance abuse issues. As the world’s largest provider of EAP and managed care, this is an exceptional opportunity to use your clinical expertise to help provide support for clients who are in need. The ideal candidate has sound clinical judgement, exceptional documentation skills, and strong attention to detail.

Primary Responsibilities

  • Issue referrals to local providers to ensure clients are evaluated within five (5) business days
  • Educate referral contacts, providers, and facilities about procedures for management initiated referrals
  • Ensure that treatment providers complete all the necessary paperwork
  • Act as a clinical consultant to providers to ensure that clients are referred to the most appropriate level of care and/or services
  • Complete follow-up with clients, treatment providers, and referral contacts through completion of services
  • Communicate verbally and/or in writing with referral contacts regarding clients’ compliance with treatment, discharge planning, and aftercare services
  • Provide clients with supportive counseling, when necessary
  • Follow all guidelines and requirements as indicated by the employer or federal guidelines
  • Document all referral and clinical information in our database
  • Act as a liaison between clients and their benefit plan to ensure access for recommended treatment

Job Qualifications

  • Master's Degree in Social Work, Counseling or Psychology required
  • CADC and full clinical licensed preferred
  • Experience with EAP services and chemical dependency treatment issues preferred

Benefits and Perks

  • Excellent compensation
  • Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more

EOE/AA/M/F/Vet/Disability

ComPsych Corporation maintains a drug-free workplace.




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