Financial Aid Advisor Job at University of Tennessee
Financial Aid Advisor, Financial Aid - UT Southern (Pulaski, TN)
- 2300000108
Financial Aid Advisor, Financial Aid - UT Southern (Pulaski, TN)
The Financial Aid Advisor is responsible for counseling new and returning students on financing their education, tracking student eligibility for federal and state funds, and eligibility for institutional aid. Knowledge base for all federal, state and institutional regulations and other duties as assigned.
Counseling and awarding new and returning students with last names beginning with G-N. Communicate outstanding items (verification requirements, FAFSA C Flags, loan entrance counseling & MPN, etc.). Complete verification for new and returning students with last names beginning with G-N..
Eventually all financial aid advisors will be cross trained in all areas (federal and state). Prior to this, mandatory training and webinars to become proficient in all federal and state regulations. FAFSA simplification, SAI, COA and work study are examples. Help assist with the work study program.
Assist students with FAFSA (walk-ins & via appointment) and attend FAFSA work shops on campus and at local high schools.
Other duties as assigned (plan and/or attend FYE events, serve as backup for ISIR import, etc.) Learn the process of Dynamic Forms.
The successful candidate will hold a Bachelor's Degree and 2 years working in a customer service setting and will have:
- Excellent communication and customer service skill
- Working knowledge of Microsoft products (Word and Excel) and Google products (Sheets).
- Ability to travel locally and work evenings when necessary.
The preferred candidate will have:
- 1-2 years working in Financial Aid or Higher Education
- Knowledge of CAMS, EDConnect, EDExpress, and FAST (state aid database)
- Knowledge of federal sites (NSLDS, COD, etc.).
- Knowledge of Dynamic Forms.
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