Compex Legal Services is looking to hire a full-time Field Expeditor. This position plays a very important role in the Records Retrieval workflow. They will be establishing contacts (through phone / email / fax) with the various locations (health systems and hospitals, doctor’s office, ROI vendors and other custodians of medical, employment and billing records), to follow up on the Records Retrieval requests served to them by Compex. .

Who we are:

Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We emphasize innovation, world-class delivery and leading-edge thinking as a competitive advantage in delivering solutions to our clients and markets. We are on a strong continued growth trajectory and advancing our technology strategy is key to our future success.

This position will help us with:

• Answer inbound calls from custodians, processes orders: making outbound calls to custodians, to request and obtain records, and or verify business location, and or ensure outstanding fees are paid, and document custodian contact
• Schedule field agent appointments to copy requested records, and or pick up records from their location
• Maintain and update location database. Track location changes, copy requests, record pick up, and volume of orders.
• Attend daily team/training meetings to give and receive feedback on previous days reports and performance.

What you should have:

• High School Diploma or equivalent required.
• Strong English language communication skills, including reading, writing, and speaking.
• Excellent organizational skills, problem solving skills.
• Meet deadline while multi-tasking
• Able to use Microsoft Word, Excel, and Outlook

What we offer:

• A small office environment
• Paid Time Off
• Paid holidays
• Medical, vision, and dental benefits

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance

Schedule:

• Monday to Friday

Work Location: One location

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