Executive Director Job at Canoe Brook Broken Arrow Assisted Living
Canoe Brook Broken Arrow Assisted Living Broken Arrow, OK 74012
Do you love where you work? We do! Come join the Oxford family where we experience the joy of serving others and creating meaningful relationships.
Position Summary
The Executive Director provides leadership for the assisted living community to ensure residents are cared for, employees are valued, families are engaged, and resources are stewarded and reinvested while overseeing the coordination and provision of life engagement, healthcare coordination, food service, sales, and maintenance services.
Essential Functions
Leadership and Staff Development
Oversee the hiring, onboarding, and development of staff that provide exceptional service and care for residents.;
Set clear behavioral expectations and performance objectives for direct reports and develop their supervisory skills to hold their teams accountable for meeting expectations and achieving objectives.
Consistently communicate clarity of purpose and strategic objectives to all team members.
Sales
Develop a sales culture within the community, ensuring that every team member understands the role they play in growing and maintaining occupancy.
Initiate new and nurture existing relationships with health care providers, referral sources and resident families to increase the referral base for the community.
Facilitate educational and networking events for the community and stakeholder network to spread the message about the community.
Partner with the Vice President of Sales, Vice President of Marketing and Brand and the marketing team to ensure the community is visible within the market area and beyond.
Operations Management
Ensure community operates successfully within the established budget.
Maintain an innovative staffing schedule that maximizes efficiency while ensuring exceptional resident care.
Knowledgeable of state regulations.
Ensure all state reportable incidents are reported, investigation completed and submitted, within the timeline required.
Operational and Clinical Compliance
Participate in the preparation and facilitation of periodic operational and clinical compliance audits, both self-audit and required external audits.
Ensure all health care related services are provided in accordance with all state, and third-party accreditation regulations.
Successful Behavioral Attributes at Oxford Senior Living
Humility: Share credit, emphasize team, and define success collectively rather than individually
Positive Attitude: Display a “can-do” attitude focused on providing solutions
Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own
Minimum Qualifications
Administrator license with the State of Oklahoma
Bachelor’s degree in Business or a relevant industry discipline
Equivalent years of career experience in a similar capacity may be considered
Three (3) years of experience leading a senior living community
Preferred Qualifications
Master’s degree in business or a relevant industry discipline
Ten (10) years of experience leading a senior living community
Prior experience opening a new senior living community
Physical Working Requirements
Ability to travel using personal vehicle, including at night
Able to do occasional lifting of up to 50 pounds
Able to work flexible schedule, including evenings and/or weekends
Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change
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