The primary purpose of this job description is to provide oversight, organization, management, and instrumental leadership to this facility. Such leadership is provided within the guidelines of TLC polices. This position also includes the management of the facility’s inquiry and admissions process such as the responsibility for increasing quality census by educating the community, customers and referral/Executive Director sources of the long-term care benefits and admission process.

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  Providing instrumental leadership, oversight to this facility; This includes:
  • Being familiar with all operational details of the center. This includes being responsive to their personal and work related needs, providing aggressive direction and striving to upgrade their role and usefulness;
  • Functioning as the leader and final decision maker for the facility’s employees while still encouraging collaborative discussions for facility wide decisions;
  • Implementing and coordinating staff meetings and other communication/team building tools to ensure that the staff has adequate information to function efficiently;
  • Recruiting, hiring and implementing a plausible plan that addresses turnover in each facility;
  • Handling labor relations in coordination with TLC corporate staff;
  • Preparing periodic reports timely (i.e., weekly reports, month end close, etc.) for the home office;
  • Working with the Regional Director to plan for, prepare and implement yearly budget proposals and reports;
  • Executing the budget;
  • Maintaining an on-going census development program;
  • Having a direct relationship with residents and/or their families, this includes making rounds and engaging residents, employees and families;
  • Maintaining and developing a wide variety of public and private contacts to develop good public relations. This may include churches, service clubs, professional groups, etc.; &
• Facilitating and implementing the facility’s inquiry and admissions process. This includes:
  • Following up on all inquiries to answer further questions on billing, facility services, etc.;
  • Continuing periodic follow-up until resident is placed at TLC or competitive facility;
  • Maintaining a list of all inquiries, a waiting list and an accurate record of available beds;
  • Maintaining inquiry and other registration logs and submitting copies to the Corporate office as outlined in protocol;
  • Scheduling home visits to evaluate referrals as appropriate;
• Complying with safety requirements, infection control measures, and maintaining a clean work environment in accordance with facility policy as indicated by:
  • Ensuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.;
  • Abiding by all emergency protocols for fire safety, missing residents, tornado preparation, Wander guard alarms, door alarms, and other facility policies as assigned;
  • Reporting any forms of abuse witnessed and aware of and taking appropriate action according to policy;
  • Following infection control and universal precautions procedures;
  • Following periodic cleaning schedules for equipment and returning equipment to proper area after use; &
  • Ensuring the facility is maintained in a clean and sanitary manner at all times.
• Performing other duties as assigned by the Regional Director of Operations.

• Must possess specific educational and experience requirements such as:
  • A high school diploma or GED;
• Have a thorough understanding of the principles of best admissions practices.