SUMMARY

Perform daily cleaning of restrooms, electronic gaming machines, fixtures, furniture, windows and floors while maintaining the highest standards of cleanliness and excellence. Ensure guest satisfaction by maintaining a clean, sanitary and safe environment in all areas of the casino.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Performs vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning and back of house area cleaning.
• Cleans, sanitizes and/or disinfects exterior of electronic gaming machines, chairs, gaming tables, doors, toilets, sinks and other touchpoints.
• Follows company guidelines for cleaning biohazardous spills.
• Maintains work area with a standard of excellence in cleaning and detailing.
• Follows proper cleaning, sanitizing, or disinfecting processes.
• Assists guests by answering questions and shows guests where their desired location is on property.
• Cleans outside areas as required.
• Perform duties as assigned within a project of detail cleaning.
• Operates heavy duty cleaning equipment including floor scrubbers, vacuums and extractors.
• Performs other job-related duties as assigned.

SUPERVISORY/MANAGEMENT AUTHORITY

No supervisory /management authority.

EDUCATION AND EXPERIENCE

6 months of general work experience or High School Diploma or General Education Degree (GED) preferred.

COMPETENCIES

• Accuracy and Attention to Detail - Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Active Learning - Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately and use this knowledge for purposes of performance effectiveness self-development.
• Customer Focus -Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Decontamination Issues - Knowledge of the methods, tools and technologies used in the decontamination process for exposure to hazardous chemicals; ability to conduct decontamination of hazardous chemicals in various environments.
• Listening - Knowledge of effective listening issues and techniques; ability to gather, clarify and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.
• Managing Multiple Priorities - Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Restroom Cleaning - Knowledge of the public restroom cleaning processes and procedures and preparation techniques involved in cleaning and preparing guest restrooms; ability to clean and prepare public restrooms to the standard required.
• Sanitation and Disinfection - Knowledge of specialized tools and techniques for sanitation and disinfection; ability to utilize tools and techniques to disinfect equipment and supplies for a facility.
• Spill Management - Knowledge of the practices and procedures involved in dealing with the task of responding to, decontaminating and disposing potentially hazardous spills; ability to respond to, and decontaminate and dispose of, hazardous spills apply the knowledge into relevant practices.
• Teamwork - Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.

OTHER REQUIREMENTS

• Ability to obtain and maintain licensing by the appropriate gaming authority.

WORK ENVIRONMENT

Work may be performed in a variety of settings, including climate-controlled office settings and casino floors which includes exposure to second-hand smoke and crowd noise. Work requires lifting objects up to 50 lbs.