Engineer, Engine Systems Job at Hyundai Motor America
Hyundai Motor America focuses on ‘Progress for Humanity’ and smart mobility solutions. Hyundai offers U.S. consumers a technology-rich lineup of cars, SUVs and electrified vehicles.
LocationNHQPurpose
~The ideal candidate will focus on the continuous development and enhancement of the product quality and customer satisfaction of New and Current vehicles while leading the development of the tools required to diagnose and properly repair vehicles in the field related to Engine Mechanical, Fuel and HVAC systems.
~Responsible for validating product complaints, qualitative analysis, recalling and analysis of warranty parts and the reporting of any new and emerging as well as existing systematic product problems.
~Responsible for the development of countermeasures for (a) field repairs and (b) production in coordination with HMC and affiliated Groups.
~Responsible for timely distribution of all related Technical Service Bulletins including Recall Campaigns.
~Secure actions and support to achieve the highest ranking of CSI(FRFT), CR, VDS, IQS and HVR third party surveys related to the vehicle systems under their responsibility.Major Responsibilities
~ Coordinate the collection and analysis of warranty return parts, dealer visits and on-car investigations to determine the cause of failure and initiate corrective action.
~ Monitor the analysis of Warranty and Techline databases, customer surveys, warranty parts analyses and Field Service Engineering reports on an ongoing basis to detect new systematic product issues and to gauge the effectiveness of countermeasures taken against known conditions.
~ Manage the development of field repair solutions and request the initiation of production changes as necessary. Manage the follow up of Quality Information Reports in the CCC website system to ensure that timely action is taken.
~ Manage the timely distribution of all Technical Service Bulletins (including Recall Campaigns) to Hyundai/Genesis dealers.
~ Ensure successful launches of new models and support of Launch Quality Monitoring Process.
~ Conduct Labor Time Study (LTS) on new models to ensure fair/adequate repair time and procedure for dealers and HMC/HMMA.
~ Coordinate and manage the Monthly Quality Report development each month.Major Responsibilities (continued)
~ Work closely and cooperatively with various groups throughout the organization (Data Analysis Group, Field Service Engineers, Legal, Consumer Affairs, Warranty, Parts and Techline group to communicate/interchange technical and service related issues and resolutions.
~ Monitor and clearly identify J.D. Power IQS/VDS/CSI (FRFT) and CR Reliability (Durability) surveys liabilities and develop improvement and validation plans accordingly.
~ Evaluate, Troubleshoot and Diagnose vehicle installed field failure parts (improved QIR problem definition)
~ Oversee development of required Special Service Tools to assist Dealers with vehicle repairs.
~ Develop, support and conduct competitor benchmarking and customer preference studies.
~ Conduct other tasks related to the Purpose of this Position as assigned or requested.Authority
~ Issue Quality Information Reports (QIR).
~ Issue Technical Service Bulletins (TSB).
~ Issue Dealer Communication System messages (DCS).
~ Provide technical support/direction to field staff, Techline and various internal HMA/GMA groups.Education~ Must be a high school graduate~ Bachelor’s degree in Engineering, Computer Science, Information Technology, Applied Statistics/Mathematics, Mechanical Engineering or Automotive Engineering preferred.~ Master’s degree a plusRelated Experience
~ 2 to 7 years of working experience
~ Automotive Retail and Wholesale experience preferred.Skills/Knowledge
~ Proficient in Word, Excel, PowerPoint and Access.
~ Thorough automotive technical knowledge required.
~ Strong written and oral communication skills.
~ Strong analytical/problem solving ability.
~ Strong data management/general and statistical analysis/reporting
~ Individual must be well organized yet flexible to accomplish objectives that are often subject to change.
~ Must be able to work independently with a minimum of supervision and direction.Certification Required
~N/A.Physical RequirementsNormal office dutiesBusiness travel as neededWork ModelHybridCompensation$85,000.00 - $100,000.00 AnnualBenefits
Actual pay will be based on skills, experience and education. Our total rewards package includes base salary, bonus and benefits. Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
LocationNHQPurpose
~The ideal candidate will focus on the continuous development and enhancement of the product quality and customer satisfaction of New and Current vehicles while leading the development of the tools required to diagnose and properly repair vehicles in the field related to Engine Mechanical, Fuel and HVAC systems.
~Responsible for validating product complaints, qualitative analysis, recalling and analysis of warranty parts and the reporting of any new and emerging as well as existing systematic product problems.
~Responsible for the development of countermeasures for (a) field repairs and (b) production in coordination with HMC and affiliated Groups.
~Responsible for timely distribution of all related Technical Service Bulletins including Recall Campaigns.
~Secure actions and support to achieve the highest ranking of CSI(FRFT), CR, VDS, IQS and HVR third party surveys related to the vehicle systems under their responsibility.Major Responsibilities
~ Coordinate the collection and analysis of warranty return parts, dealer visits and on-car investigations to determine the cause of failure and initiate corrective action.
~ Monitor the analysis of Warranty and Techline databases, customer surveys, warranty parts analyses and Field Service Engineering reports on an ongoing basis to detect new systematic product issues and to gauge the effectiveness of countermeasures taken against known conditions.
~ Manage the development of field repair solutions and request the initiation of production changes as necessary. Manage the follow up of Quality Information Reports in the CCC website system to ensure that timely action is taken.
~ Manage the timely distribution of all Technical Service Bulletins (including Recall Campaigns) to Hyundai/Genesis dealers.
~ Ensure successful launches of new models and support of Launch Quality Monitoring Process.
~ Conduct Labor Time Study (LTS) on new models to ensure fair/adequate repair time and procedure for dealers and HMC/HMMA.
~ Coordinate and manage the Monthly Quality Report development each month.Major Responsibilities (continued)
~ Work closely and cooperatively with various groups throughout the organization (Data Analysis Group, Field Service Engineers, Legal, Consumer Affairs, Warranty, Parts and Techline group to communicate/interchange technical and service related issues and resolutions.
~ Monitor and clearly identify J.D. Power IQS/VDS/CSI (FRFT) and CR Reliability (Durability) surveys liabilities and develop improvement and validation plans accordingly.
~ Evaluate, Troubleshoot and Diagnose vehicle installed field failure parts (improved QIR problem definition)
~ Oversee development of required Special Service Tools to assist Dealers with vehicle repairs.
~ Develop, support and conduct competitor benchmarking and customer preference studies.
~ Conduct other tasks related to the Purpose of this Position as assigned or requested.Authority
~ Issue Quality Information Reports (QIR).
~ Issue Technical Service Bulletins (TSB).
~ Issue Dealer Communication System messages (DCS).
~ Provide technical support/direction to field staff, Techline and various internal HMA/GMA groups.Education~ Must be a high school graduate~ Bachelor’s degree in Engineering, Computer Science, Information Technology, Applied Statistics/Mathematics, Mechanical Engineering or Automotive Engineering preferred.~ Master’s degree a plusRelated Experience
~ 2 to 7 years of working experience
~ Automotive Retail and Wholesale experience preferred.Skills/Knowledge
~ Proficient in Word, Excel, PowerPoint and Access.
~ Thorough automotive technical knowledge required.
~ Strong written and oral communication skills.
~ Strong analytical/problem solving ability.
~ Strong data management/general and statistical analysis/reporting
~ Individual must be well organized yet flexible to accomplish objectives that are often subject to change.
~ Must be able to work independently with a minimum of supervision and direction.Certification Required
~N/A.Physical RequirementsNormal office dutiesBusiness travel as neededWork ModelHybridCompensation$85,000.00 - $100,000.00 AnnualBenefits
Actual pay will be based on skills, experience and education. Our total rewards package includes base salary, bonus and benefits. Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.