Statement of Purpose:

The IT Cloud Engineer will configure and manage Azure endpoint management of our restuarants servers, workstations and IOT devices. This position is responsible for stabilizing and securing systems management using the full Microsoft E5/365 capabilities of our tenant. Other responsibilities include ownership of all incidents, alerts, and systematic change to shape secure device management at BER IT.

Accountabilities

• Develop Compliance and Configuration polices for Corporate and Restaurant devices.
• Develop Autopilot Deployment Profiles for various company workloads.
• Partner with the POS teams to ensure changes being considered for restaurant devices will work seamlessly with the point of sales application.
• Ensure monthly quality and security patches are applied to Windows desktop and server devices.
• Use Microsoft Endpoint Management to package and push software and to ensure all software is up to date.
• Assist in moving from and AD model to a fully Azure Active Directory model.
• Configure and monitor EndPoint Protection on all Windows devices.
• Work closely with the Service Desk to help resolve user issues and develop processes they can use to resolve issues on the first call.
• Through Microsoft Endpoint Manager, configure policies to manage corporate applications that will run on employees personal iOS and Android devices.
• Be responsible for hardware, firmware and OS on all Windows based devices in both our Corporate and Restaurant locations.

Knowledge

• Expertise with Microsoft Azure Endpoint Management, autopilot, systems hardening, policy, applications deployment, implementation, and maintenance.
• Experience with cloud computing platforms including IaaS, PaaS, and SaaS delivery models key technologies include Azure, Office365, AWS, Google Cloud, container services, and CASB solutions.
• Strong knowledge of Microsoft Windows OS deployment and updates troubleshooting and resolution techniques
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
• Demonstrable teamwork skills and resourcefulness
• Possess self-drive to keep moving things forward even in the face of ambiguity and imperfect knowledge (avoid analysis paralysis)
• Strong sense of ownership, urgency, and drive
  

Education/Experience

• BS in Computer Science or related field, or equivalent work experience
• MS Windows 10/11, Microsoft 365, Office 365, Endpoint Management expertise.
• Microsoft certification path/progress
• 2+ years of experience in deploying Windows 10 and applications from the cloud.
• 2+ years of experience in design, implementation, support, and evaluation of client tools and services
  

Travel Requirements:

None

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands and fingers to handle objects, tools, or controls.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.