Emergency Department Technician Non-Licensed Job at UnityPoint Health
Under the direct supervision of a Registered Nurse, performs according to department policies and procedures, completed competencies, and certification. Functions as a member of the patient care team to provide basic patient care services and procedures to a wide variety of medical conditions that are seen in the Emergency Room.
Why UnityPoint Health?
- Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.
- PARTICIPATION:
o in cost containment
o development/maintenance of positive work environment
o minimizing overtime
o attending required classes and meetings
o participating in unit committees
o adheres to all policies and procedures
- PROMOTING PATIENT SAFETY:
o applies protective devices correctly
o anticipates patient request, makes rounds every hour as a minimum
o assists RN in planning patient care
o maintains a safe unit environment
- PROMOTING INFECTION CONTROL:
o washes hands before and after patient contact
o handles soiled linen, equipment and instruments per protocol
o maintains sterile asepsis
o changes and secures dressings
o maintains isolation technique
- PROMOTING PERSONAL SAFETY:
o utilizes p.p.e. appropriately
o keeps hallways clear of furniture/equipment, everything on one side
- PROVIDES DAILY INVENTORY MAINTENANCE:
o maintains support areas (kitchen, nurses’ station, utility rooms) clean/stocked
o restocks equipment in patient rooms
o accountable for wheelchairs, thermometers and other pertinent equipment
o completes appropriate work form for maintenance and clinical engineering service, equipment work orders, including removing from service
25%
Provides direct patient care that demonstrates our mission and values. Evidenced by:
- PROVIDES CARE AS DIRECTED:
o Perform pulse oximetry
o Foley catheter, straight cath insertion/placement, minicath – excludes children and infants
o performs and documents selected diagnostic tests – phlebotomy & 12-lead ECG recording
o performs lab testing as appropriate
o provides care for the patient requiring restraint or seclusion
o Performs splint application
o Possesses knowledge and skills necessary to obtain adequate lab specimens for testing.
o Performs patient bedside lab testing and associated quality control in compliance with medical provider’s orders and hospital lab procedures/policies.
- PROVIDES OBSERVATION AND MEASUREMENT OF PATIENT INFORMATION PER POLICY:
o temperatures - oral, rectal (axillary only under the direction of RN)
o Pulse - apical and radial,
o Blood pressure,
o height and weight,
o intake and output,
o pain ratings
25%
Demonstrates a thorough understanding and working knowledge of all equipment necessary to perform job functions. Performs and documents special procedures per policy:
- application of heat/cold
- decubitus care
- pelvic exam setup
- I & D setup
- surgical skin prep
- apply ace/TEDS/binders
- apply/remove leads
- assist coughing & deep breathing
- assist with physical exam
- maintain and clean suction equipment
- application of hypo/hyperthermia unit
- care of oxygen equipment.
- room set-up for trauma
- suture set-up
- moderate sedation set-up
- patient prep for any procedure
- Demonstrates a practical problem-solving approach to patient moving and handling issues.
- Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment.
20%
Performs direct patient care that significantly impacts patient satisfaction evidenced by:
- PROMOTION OF PATIENT WELLNESS:
o maintain a pleasant environment for patients by keeping rooms visually clean and uncluttered
o ready to monitor patient post-procedure
o participates in admission, transport and discharge of patients
- assist patients with -in-bed mobility; transfers to/from bed, WC, stretcher, or chair; positioning for alignment and comfort
- ASSIST PATIENTS WITH NUTRITION MANAGEMENT:
o prepares patients for meals by offering washing of hands, mouth care and positioning in chair or bed before meal tray arrives
o delivers trays
o documents intake per policy
o feeds dependent patients as needed
o provides fresh water, ice and snacks.
- PROVIDES ASSISTANCE WITH ELIMINATION PROCEDURES:
o offers/removes bedpans and urinals
o provides catheter care per policy
o removes Foley catheters
o Applies external urinary catheters
o empty urinary drainage bags using goggles and gloves
o collect specimens for ordered tests
o catheterize female and male patients
o communicates any intake and output
20%
Basic UPH Performance Criteria
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
- Completes all annual education and competency requirements within the calendar year.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
10%
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Qualifications:
Minimum Requirements
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Education:
High School graduate or GED equivalent
Completion of an approved training course for Emergency Medical Technician, Medical Office Assistant, Certified Nursing Assistant (CNA), Phlebotomy or successful completion of first semester of nursing theory.
Experience:
Minimum of one year of acute care or hospital experience.
1-3 years of experience in/with EMT or CNA preferred.
License(s)/Certification(s):
Must possess and maintain current Basic Life Support (BLS) certification within 30 days of hire/start date.
Crisis Training certification within one year of hire/start date.
Knowledge/Skills/Abilities:
Completion of Phlebotomy competency validation within 6 months.
- Basic reading skills
- Basic writing skills
- Basic oral skills
- Ability to respond appropriately to customer/co-worker
- Interaction with a wide variety of people
- Maintain confidential information
- Ability to communicate only the facts to recipients or to decline to reveal information
- Ability to project a professional, friendly, helpful demeanor
- Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.
- Outlook
Other:
Use of usual and customary equipment used to perform essential functions of the position.
Work may occasionally require travel to other UPH facilities/hospitals.
Required to drive your own vehicle for business purposes.
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