Timberland Bank is seeking an Electronic Banking Specialist to support the Bank’s electronic (i.e. ACH, Debit Card, etc), internet banking services (i.e. online banking, bill pay, etc.), and all other Payments Center functions on an as needed basis at our Riverside location.

Rate of Pay: $19.00 - $22.00 per hour.

Essential Job Functions:

• Assist customers with online banking, bill payment, and debit card services.
• Performs data entry and file maintenance to deposit accounts.
• Corresponds to e-mail inquiries, comments, and concerns from customers.
• Monitors, audits and maintains e-banking services.
• Provides branch support services for Payments Center operations.
• Assists in research regarding debit card transactions and fraud trends.
• Processes debit card fraud and merchant disputes while adhering to regulatory guidelines.
• Posts transactions to appropriate general ledger account(s); performs charge back transactions.
• Provides input to management regarding e-banking policies and procedures to insure compliance with regulatory agencies.
• Assists customers & staff with Mobile Banking and Mobile Remote Deposit.
• Other duties as assigned.

Requirements

• High school diploma.
• Minimum of 1 year banking experience in operations, accounting, data systems, electronic banking, or any combination thereof.
• Extensive knowledge of Timberland Bank products and services with emphasis on electronic products and services.
• Excellent interpersonal communication, verbal, written, technical & computer skills.
• Ability to work independently and as a team member while using discretion in decision making and sound judgment in problem solving.

Other Qualifications:

• Ability to communicate on a telephone.
• Ability to speak, read, and write.
• Ability to lift up to 20lbs overhead (on occasion, as required)
• Ability to sit for long periods of time.
• Ability to type.

Competencies

• Customer/Client Focus.
• Decision Making.
• Technical Capacity.
• Stress Management/Composure.
• Communication Proficiency

Benefits

Timberland Bank is a family-friendly employer. Our employees enjoy competitive compensation and an excellent benefits package including:

• Medical insurance
• Paid vacation and holidays
• Paid Birthday Day Off
• Two pay periods per month
• Paid sick leave
• 401k and employee stock ownership plans
• Paid training and advancement opportunities
• Numerous employee only banking benefits

**Timberland Bank is a subsidiary of Timberland Bancorp , a publicly held company listed on the NASDAQ (ticker symbol - TSBK) since 1998. We are proud to be distinguished as a Top 100 Northwest Company by the Seattle Times, Puget Sound Business Journal and Washington CEO magazine. Timberland has 24 community locations in six counties within the Western Washington surrounding areas with headquarters located in Hoquiam, WA.**

AAP/EEO Statement: Timberland Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Banking: 1 year (Preferred)
• Financial Services: 1 year (Preferred)

Work Location: One location

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