EJD Training Specialist Job at ACE Hardware
The Job
The Training Specialist will be responsible for three areas of sales training to include the Ace Learning Place LMS, webinars, and live seminars. They will have both a support and lead role in various tasks and activities. As part of the EJD Marketing and Sales Effectiveness Department, this role helps provide a blended learning approach that includes numerous modalities for the EJD Sales Team to consume training content. The position will require effective project management skills and being agile to the changing needs of our rapidly growing team.
What you will do…
- Coordinate and support the sales team New Hire Onboarding Program, to include in-person seminars, virtual sessions, and ride-along training. Manage meeting rooms, provide instructions to presenters and attendees, work with cross-functional presenters to update content, and order printed materials.
- Support the development of sales-related training courses with your manager to provide ongoing product knowledge and sales process training. This includes maintaining vendor and SME project relationships, timelines, and deliverables. Complete Training Plan Forms with SMEs to confirm the content addresses adult learning principles. Ensure integration of SCORM courses in Ace Learning Place (ALP) and assign learning plans and curriculum.
- Maintain a library of virtual trainings. Ensure enrollment links are accurately reflected in ALP, develop and maintain a holistic calendar of all virtual training offerings, host virtual events, and manage Microsoft Teams administrative functions. Also ensure new sessions, surveys and communications are current.
- Project manage the communications and logistics for all training deliverables that support Emery Jensen’s two conventions annually. This includes training session management, and communications with internal business partners and the Communications Department. Develop all creative training assets and work with MPMs and Sales Leaders to refine basic training plans.
- Project manage the semi-annual development/updating of EJD’s sales process seminar. Manage feedback/edits, timelines, assets, and printing company relationships to ensure the manuals are updated and current.
- Develop and maintain surveys and reporting to support learning engagements. Review analytics to provide insights for managers and make recommendations for enhancements.
- Add and maintain courses/classes in the ALP LMS, based on submissions through the team SharePoint site, vendor partners, etc.
What you need to succeed…
- Bachelor’s Degree in Business or related field (commensurate experience considered)
- Minimum 5 years retail or office experience; including minimum 3 years training experience
- Excellent interpersonal and written/verbal communications skills
- Demonstrated project management skills
- 2-4 years LMS experience, SABA/Cornerstone a plus
- Experience developing courses with e-learning software, like Articulate 360 or others.
- Demonstrated understanding of adult learning principles
- Software skills in Microsoft Office applications and online meeting/training software including Zoom and Microsoft Teams
- Ability to embrace change management, be nimble, and embrace continual learning.
- Oak Brook based (hybrid) position
#LI-AC1
Compensation Details:
$64000 - $79500
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
- Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 125% of your target opportunity!)
- Generous 401(k) retirement savings plan with company match at 4% of eligible earnings (from day 1 of your first contribution)
- Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
- 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
- Company Car, phone and fuel card are provided for field-based positions
- Flexible working arrangements (Non-Field positions can work from home up to 2 days per week)
- Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
- Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
- We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
- We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
- Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
- Birth/Adoption bonding paid time off
- Adoption cost reimbursement
- Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
- Identity theft protection
- Benefits are provided in compliance with applicable policies.
We want to hear from you!
Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.
Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.
Equal Opportunity Employer
Emery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Emery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
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