We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Strong communication skills are a MUST.

Prefer a current DA associate who does not mind driving when needed and is a team player.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch routes orders for deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone, or computer to send drivers, vehicles, or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles, and requirements
• Enter data in the computer system and maintain logs and records of calls, activities, and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgment and critical thinking
• High school diploma

Job Types: Full-time, Part-time

Pay: $17.50 - $18.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Overtime
• Weekend availability

COVID-19 considerations:
We provide cleaning supplies and require the dispatcher to wipe down every phone each night.

Experience:

• Dispatching: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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