Under limited supervision, responsible for assisting the Motor Vehicle Driver Licensing Services District Supervisor with the activities of a driver’s license examination district.

Receives supervision from District Supervisor, follows policies and procedures as set forth in Driver License Examining Manuals and State Statutes; performs related work as assigned.

Location: Position can be based out of Kearney, Lexington, McCook, or Hastings DMV Offices

Oversees daily field operations and supervises employees in assigned areas to the extent of training coordination, and assists District Supervisor in complaint resolution, performance evaluations and daily scheduling.

Assists in the supervision and preparation of work schedules for Motor Vehicle Driver Licensing Services Examiner incumbents within a specific geographical area.

Inspects examining station facilities including all testing equipment and operation procedures.

Makes recommendations to District Supervisor concerning new policies and procedures or the revision of existing ones.

Assists with and may conduct in District Supervisor’s absence special examinations for restricted licenses.

Promotes traffic safety by speaking to groups and working closely with local schools and community organizations as needed.

Assists with conducting interviews of potential employees and makes hiring decisions.

Maintains working supply inventory within assigned area of District.

Conducts monthly staff meetings providing policy/procedure updates.

Investigates/responds to internal and external complaints.

May conduct third party CDL tester audits as well as performing other needed duties in absence of District Supervisor.

Position is required to travel to different counties all over Nebraska.

REQUIREMENTS: Six months driver licensing experience and experience working with the public in a customer service capacity or working with motor vehicle laws. Possession of a valid driver’s license and an excellent driving record is required. Must successfully complete state approved defensive driving course within first month of employment. Must successfully complete the agency’s Driver License Examiner training, which includes but is not limited to federal CDL requirements, Fraud Detection and Remediation Training, and Customer Service. CDL recertification training is required every 3 years.

OTHER: Some positions may require overnight travel.

Knowledge of: leadership techniques; state statutes, state motor vehicle laws and other rules and regulations; safe driving practices and procedures; department rules and regulations; coordination of people and resources; teaching and instructing individuals; the principles of individual and group
interaction; common office computer hardware and software programs.

Skill in: communicating with others to convey and collect information; public speaking; listening and understanding; prioritizing workloads; conflict resolution.

Ability to: supervise staff; plan, organize and assign work assignments; monitor and provide feedback on employee performance; establish and maintain effective and cooperative working relationships with local officials, other state agencies, fellow employees and the public; interpret and explain state statutes, rules and regulations and policies and procedures relating to the operations of a vehicle; work in a team environment; function effectively under pressure and in emergency driving situations; perform assigned outdoor duties under all types of weather conditions; keyboard 5000 WPH with 95% accuracy.