Driver / Field Service Representative Job at Arjo Inc.

Arjo Inc. Des Moines, IA

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!

Arjo, Inc. welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging.

POSITION SUMMARY:

The Driver / Field Service Representative position is responsible for the delivery, pick up, maintenance, cleaning and quality control of the company’s medical equipment. This position will play a key role in ensuring the company’s products are in compliance with procedures set forth by the company, in accordance with government regulations. Arjo's medical equipment is used on rental basis by local hospitals and nursing homes.

This position is based in our Ankeny, IA service center but will involve local driving to and from Des Moines-area medical facilities using company vehicles.

The work schedule for this position is:

Monday - Friday: 10:00AM - 6:30PM OR 11:00AM - 7:30PM

The individual in this position will be expected to be on-call, typically every other week.

While on-call, the individual would automatically receive 2 hours of additional pay per day, at the regular hourly rate, in addition to receiving pay for actual on-call hours worked.

Day-to-day functions:

  • Prepare medical equipment and documentation for delivery
  • Load and unload medical equipment
  • Drive 24-foot cargo van to make deliveries and pick-ups
  • Process delivery and pick-up documentation as required
  • Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
  • Clean and disinfect medical equipment to Arjo quality standards
  • Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

  • High school diploma or equivalent
  • MUST HAVE clean driving record
  • Two(2) years’ experience within service or operations field preferred
  • Two(2) years’ experience in front-line customer-service
  • Demonstrated ability to work well under pressure
  • Excellent verbal communication skills
  • Ability to enter information into work logs and existing computer systems
  • Ability to lift up to 30lbs and push/pull up to 75 pounds.
  • Ability to drive work truck.
  • Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Arjo's Total Rewards benefits package programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.

We offer:

Base pay (hourly) plus OT and on-call pay

Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.

Paid time-off – vacation, 12 holidays (8 standard/4 floating), birthday and voluntary days off.

Paid Training and Development - We support the development and growth of our employees through constant growth opportunities and room for advancement in the organization.

EOE AA M/F/Vet/Disability: Arjo Inc. is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, national origin, disability, military service, protected veteran status, genetic information, sex, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law.

Please review the U.S. Department of Labor EEO Is the Law Poster, EEO Is the Law Supplement and Pay Transparency Nondiscrimination provision here: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Job Type: Full-time

Pay: $19.32 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid orientation
  • Paid sick time
  • Paid time off
  • Paid training
  • Parental leave
  • Referral program
  • Safety equipment provided
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Home daily
  • Overtime
  • Weekend availability
  • Year round work

Supplemental pay types:

  • Bonus pay

Trucking driver type:

  • Company driver
  • Solo driver

Trucking route:

  • Local

COVID-19 considerations:
All employees are provided full PPE equipment

Application Question(s):

  • Arjo is a Government Contractor and requires vaccination against Covid-19. Will you be able to meet this requirement upon hire?
  • If not vaccinated, will you be submitting an exemption request?

Education:

  • High school or equivalent (Required)

Experience:

  • customer facing: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person




Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.