Door Attendant Job at Hyatt Regency San Francisco Downtown SOMA
Hyatt Regency San Francisco Downtown SOMA San Francisco, CA 94103
Highgate Hotels:
Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:
Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms.
The Doorperson is responsible for welcoming guests in an attentive, courteous and efficient manner and providing the guest with a positive first impression. He/she is also responsible for providing assistance into and out of the hotel as well as assisting with transportation needs.
Responsibilities:
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Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage.
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Assist guests with cabs and other transportation requirements.
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Call the garage for valet cars, if applicable.
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Open vehicle and hotel doors and greet arriving and departing guests.
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Respond to guest questions and answer information on local attractions, events and daily activities in the hotel.
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Be aware of VIP and repeat guests; greet them by name.
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Announce departing shuttles.
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Maintain cleanliness of motor entrance and front door.
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High School diploma or equivalent required.
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Experience in a hotel or a related field preferred.
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Must have a valid driver's license for the applicable state.
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Flexible and long hours sometimes required.
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Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
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Ability to stand during entire shift.
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Maintain a warm and friendly demeanor at all times.
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Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
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Must be able to multitask and prioritize departmental functions to meet deadlines.
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Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
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Attend all hotel required meetings and trainings.
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Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
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Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
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Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
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Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
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Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
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Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
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Must be able to cross-train in other hotel related areas.
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Must be able to maintain confidentiality of information.
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Must be able to show initiative, including anticipating guest or operational needs.
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Perform other duties as requested by management.
Salary Range: $18.08 - $24.09/hr
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