Domestic Dispatch/CSR Job at Langham Logistics
Join a leader in the logistics and transportation industry! Since its inception in 1988 Langham has grown into a multi-million dollar high-profile logistics company serving clients both nationally and internationally, using a proactive approach to provide supply chain logistics solutions to meet the needs of its corporations. As we grow, we are looking for experienced professionals committed to exceptional quality and client satisfaction.
Be a part of the Langham Operations Team in providing exceptional customer service, creative routing, carrier negotiations, spot quoting, problem solving, carrier procurement, and relationship building as a Logistics Specialist.
Daily duties may require:
- Knowledge of cargo aircraft capabilities, commercial airlines, linehaul agents, P&D agents, LTL and truckload carriers.
- Familiarity with cut off times, schedules, requirements and limitations.
- TSA rules and regulations.
- The ability to recognize and strategize all types of routing scenarios, including multiple leg routings.
- Meet the customer's requirements while maximizing profitability.
- Act as a Logistics Consultant on strategic routings and pricing for complex projects, tradeshows and distributions.
- Recognize and assign appropriate carriers, evaluate carrier service metrics, communicate essential information to the Langham Operations Team, and prioritization of tasks.
- Strong communication skills, problem solving skills, adaptability, responsiveness, time management, and strong computer skills are essential.
- Availability for a rotating on-call schedule.
PREVIOUS 3rd PARTY LOGISTICS, DISPATCH AND FREIGHT ROUTING EXPERIENCE A REQUIREMENT. MINIMUM QUALIFICATIONS INCLUDE A DETAILED UNDERSTANDING AND WORKING KNOWLEDGE OF AIR, LTL, TRUCKLOAD, BROKERAGE, RAIL, AND EXPEDITED GROUND TRANSPORTATION.
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