Distribution Office Associate

Explore the career possibilities at KGPCo, the leader in communications product distribution and service solutions in the telecommunication industry.

We are a Tier 1 woman-owned diversity business who offers a comprehensive suite of communication network management, engineering and implementation services and cloud solutions.

We are looking for an experienced office associate, responsible to provide exceptional administrative support to assigned customers and work closely with Distribution Center management.

Salary- $17.25/hr

What you will do?

Verify and complete receiving reports by checking receiving document against purchase orders in the operation’s warehouse management system
Update databases with inbound receiving discrepancies
Run reports to verify shipping, receiving, and adjustment, transactions between WMS and ERP systems and performing corrections when necessary.
Perform research and provide Proof of Delivery for customer inquiries
Contact vendors to resolve invoice disputes
Update timecard entry to company database for Distribution Center personnel
Answers phone inquiries or forwards calls to the appropriate contact
Other Duties: (In absence of DC Supervisor) Updates DC Daily Status Report. Assists in preparation of third-party billing. Processes Productivity Reports

What you’ve done:

High school or GED required
At least two years related office and/or customer service experience
Or equivalent combination of education and experience
Microsoft Office Suite Programs and general computer proficiency
Excellent written and verbal communication and strong organizational skills
Strong analytical/problem-solving skills
Ability to prioritize, multi-task, and work in a fast-paced work environment.
Ability to establish a strong rapport with customers.

KGPCo is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity