Distribution Coordinator Job at AstraZeneca
At AstraZeneca, we work together across global boundaries to make an impact and find answers to challenges. We do this with the utmost integrity even in the most difficult situations because we are committed to doing the right thing. We continuously forge partnerships that help pursue world-class medicines in new ways, combining our people’s exceptional skills with those of people from all over the globe.
The Mt. Vernon site was established in 1972 and is the flagship site delivering innovative, life changing oral solid medicines. At the site we formulate and pack OSD tablets, capsules for over 60+ markets. The Mt Vernon site is the largest AZ production site in the US and is located in the southwest corner of the state of Indiana, approximately 15 miles from Evansville, Indiana – the third largest city in the state of Indiana. The Mt. Vernon site is dedicated to creating a culture of inclusion and collaboration. We host yearly Inclusion and Diversity conferences and have an employee resource group devoted to promoting diversity and inclusion and enhancing employees' professional development through interactive and engaging events and initiatives.
Schedule: Monday-Friday: 6 am to 2:30 pm
The Distribution Coordinator is responsible for coordinating third party and intercompany for export as
well as domestic shipments and serves as the point of contact for customer inquiries or issues. They
collaborate with freight forwarders, Customs Brokers, and vendors to ensure exported goods are
delivered on time and in compliance with government agencies.
In addition to the general description of the parent profile role for this job function, the following
summarize key result areas, specific accountabilities and/or tasks, etc. associated with this job title:
- Possess an in-depth knowledge of customer order fulfilment, inventory, shipping, and receiving
requirements.
- Serves as the point of contact for customers who have inquiries or issues related to order
processing, new account setup, damage claims, and inventory availability; coordinates resolution of
issues/inquiries.
- Maintains all aspects of order processing management and performs varied and sophisticated
transactions including: SAP transactions, APO, GST (serialization), invoicing, month-end closings,
debits, credits, consignment inventory reconciliation, redeployments, and returns.
- Recognizes anomalies in customer orders and order patterns and proactively investigates for
clarification.
- Works closely with the Supply Planner to resolve issues or concerns.
- Collaborates with Supply Planners in the communication of purchase order promise dates to the
Market, Quality, Shipping Organizations, and all other departments that impact release and shipment
of products to facilitate site alignment.
- Prepares and/or obtains appropriate documentation (i.e. commercial invoices, packing lists, COAs,
export/import permits, etc.) to support shipment.
- Works with the appropriate departments to ensure order is picked and packed for shipment to ensure
timely delivery. Works with freight forwarders to ensure equipment is available to ship product.
- Collaborates with cross-functional teams in preparation of new product launches, process
improvements, and the development of new international shipping processes.
- Trains new Distribution Coordinators or serves as backup for other Distribution Coordinators for
extended periods (i.e., vacations).
- Supports Global Foreign Trade Zone administrators as applicable
- Serves as subject matter expert (SME) with regard to coordination of third party and intercompany
shipments for export.
- Completes work in compliance with cGMPs, site policies, work instructions, and standard operating
procedures (SOPs).
- Immediately reports issues to immediate manager and/or Supply Planner which could affect delivery
of products to customers.
- Can perform investigations of temperature excursions and damages with carriers and markets.
- Responsible for the tracking and reporting of department metrics and KPIs.
- Responsible for continuous improvement process between supply points to minimize lead times and
optimize efficiently of supply.
Minimum Qualifications
- Bachelor’s degree in a technical, supply chain, or
business management subject area preferred; OR a High School Diploma and a minimum of 4 years combined experience in
a Supply Chain subject area (such as Production
Planning, Scheduling, Logistics, and Inventory
Control), Manufacturing, and/or Finance.
- Ability to learn new systems and processes.
- Experienced in SAP.
Preferred Qualifications
- Demonstrated knowledge of regulatory
requirements, policies/procedures, documentation
practices, and/or previous experience operating in
a cGMP environment.
- Excellent customer service, problem solving,
organizational, and communication (written and
verbal) skills is required.
- Experience working with international markets
preferred.
- Attention to detail and ability to operate in a self-directed
team environment with minimal
supervision is critical to this role.
- Ability to work and communicate within a global,
culturally diverse, fast-paced, team environment
with the ability to adapt to changing business
needs.
- Considered a subject matter expert (SME)
with regard to ordering, invoicing, and
shipping processes. Demonstrated
experience in resolving system set-up
issues, order discrepancies, invoice
discrepancies, and order inquiries.
- Proficiency in computerized production and
inventory control systems (SAP) required,
including basic navigation, reporting,
system functionality, and data mining.
- Experience in working with Foreign Trade
Zones, Customs, or FDA.
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