Position: Director of Global Partnerships, Business Development

Job Description :

Forward Air is seeking a Director of Global Partnerships to develop, maintain and expand the international business relationships. The Director of Global Partnerships works to increase Forward Air Inc.’s profile internationally through multiple channels, establishing creative and unique partnerships around the globe to drive further economic collaboration between Forward Air and its global partners, aiding Forward Air companies in establishing a stronger international brand presence. The Director of Global Partnerships reports to the Vice President of Global Partnerships.

Responsibilities & Duties:

• Support the VP of Global Partnerships in executing the organizations international sales strategy
• Interact regularly with Vice Presidents and Directors of Service to ensure customer Service Level Agreements are met
• Communicate consistently with Vice President(s) of Canada and Mexico to insure transborder opportunities are supported
• Connect as needed with Airline Logistics, Customs Brokerage, Customer care, Quality, VPs, Field personnel, Ground Handlers and administrative teams to ensure the customer and employee experience are achieved.
• Partner with legal, pricing and support departments to facilitate customer agreements
• Collaborate with Marketing to support conferences and customer presentations
• Assist as liaison to overseas sales agents in developing opportunities for Internationally corporately based companies
• Attend domestic and overseas trade conferences as requested or required
• Oversee reporting and other administrative duties required by the Vice President of Global Partnerships and the organization
• Support the accounting and finance team as needed with collections on delinquent accounts.
• Develop and motivate Managers of Global Partnerships through effective communication or process where applicable
• Uncover new opportunities to support Forward Air Corporation lines of business
• Manage all sales and selling partner relationships to grow at the Company’s plan
• Manage sales alignment with Managers of Global Partnerships
• Develop and strengthen relationships with commercial partners at a global scale
• Report metrics to senior leadership, in a meaningful way, on a regular cadence
• Other duties as assigned

Qualifications:

• 3-5 years of sales partnership experience and or sales management in the logistics industry preferred
• Bachelor’s Degree or greater in business administration, marketing, technology or related field preferred
• Successful experience reporting into stakeholders of an organization
• Experience in working with a sales team that sold to $1M to $1B+ sized clients
• Must have experience working within multiple channels; most specific to logistics industry preferred
• Be responsive and manage time effectively through the use of Sales Force, MS Outlook, MS Team, etc.
• History of successfully identifying and developing multiple strategic partnerships
• Proven track record of forming strong, strategic alliances
• Must be willing to travel up to 50% of the time
• Have a Driver’s License, cell phone and credit card for travel purposes and expenses (Business related expenses are 100% reimbursed per company policy)

Skills:

• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Ability to communicate effectively with all levels of operations
• Must have ability to prioritize multiple projects and meet numerous deadlines
• Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication