Introduction
Ranked by Forbes as one of the world’s best employers in 2021, IBM promotes growth and innovation to lead as we enter the era of hybrid cloud and AI – helping clients transform their business.

As a Designer, you will work with a technical pre-sales agile team to co-develop innovative business solutions with our clients. You will be directly impacting the world’s most influential enterprises and brands on the adoption of next-generation platforms.

IBM’s comprehensive onboarding program and industry-leading learning culture will prepare you with a strong foundation for client success. Our sales environment is collaborative and experiential. You'll be surrounded by bright minds and keen co-creators ready to assist as you apply practices that will compel our clients to invest in IBM's products and services.

Your Role and Responsibilities
In this role, your primary focus will be facilitating interactive workshops with clients. We have a set of standard approaches, but every engagement is customized. When your Client Engineering team is asked to work on a client project, you will participate in determining the right fit between the client, IBM and best approach for workshop.

A Designer in this position incorporates three roles: Facilitator, Consultant, and Designer:

• As a Facilitator, you will set up logistics and customize the materials. You will be responsible for running the meetings, ensuring the team stays on track, and keeping a high-level view toward a successful outcome.
• Simultaneously, you're a Consultant, building a relationship with interdisciplinary IBM and client teams to deliver value to the client and create opportunities for IBM.
• As a Designer, you're advocating for the end user's needs and positive user experiences.

Following a workshop, you may create designs for a Proof of Concept, a demo, or a Minimum Viable Product (MVP). You may also be engaged in information architecture, research, and/or evaluation.

For this position, the design work is concepts and processes – uncovering business value, defining a problem, shaping solutions, and proving them out. What you’re creating will look less like a visual designer’s portfolio and more like a user researcher’s portfolio.

Opportunities are available in: Atlanta GA, Boston MA, Chicago IL, Dallas TX, New York NY, San Francisco CA, and Washington DC – to name a few.

Required Technical and Professional Expertise

• M.S. in Design, similar discipline or non-design degree with design bootcamp training.
• Design portfolio demonstrating a strong understanding of user-centered design principles and practices.
• Growth mindset and ability to understand complex technical problems.
• Familiarity with workshopping techniques and ability to facilitate a diverse group to a desired outcome.
• Strong professional verbal, written, and interpersonal skills.
• Demonstrated team collaboration and leadership.
• Readiness to travel up to 50% annually.

Preferred Technical and Professional Expertise

• At least 1 year experience in user-centered design principles and practices.
• At least 1 year experience in work shopping and facilitation techniques.
• Design Thinking or Design Sprint certification or comparable expertise.
• Demonstrated ability to work in a client facing environment.
• Experience includes all settings, such as coursework, informal or side projects, internships and work experience, leading to a result or achievement.

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.