Design Studio Specialist Job at Williams-Sonoma, Inc.
Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
Create and present design plans based on client's needs, style, preferences and living space.
Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
Utilize exemplary world-class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Criteria:
Strong communication, clienteling and customer follow-up skills.
Ability to complete and coordinate complex large orders within a variety of sales channels.
Experience in working with elements of design preferred
Proven ability to prioritize and handle multiple tasks simultaneously
1-2 years of customer service and retail sales experience (specialty retail preferred, but not required)
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Employment/promotion to this role will be contingent on a successful completion of a background check.
Full time associates are expected to have open availability to meet the needs of business.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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