DATE SETTER CSR - Springfield MO (not remote) Job at Capital Vacations

Capital Vacations Springfield, MO 65809

Get Hired & We Will Pay You $75 For GAS Your First Two Weeks! But wait! There's more! Also for a LIMITED TIME: Earn A $1,000 quick-start/attendance BONUS! (Bonus pay is ONLY available to NEW hires, not former employees)

Shift:

  • No weekends or nights!
  • Full Time - Monday - Friday, 9:00 am - 4:00pm

Capital Vacations is growing & urgently hiring in our Activations Department at our Springfield Call Center. The Date Setter assists current vacation package holders and setting their dates for vacation utilization.

Benefits of the position:

  • Earn $17+/hour just by hitting your first bonus hurdle!
  • Inbound AND Outbound Leads!!!
  • Full Benefits- Health, Dental, Vision, & Life Insurance; 401K; PTO, etc.
  • Monday – Friday set schedule - NO WEEKENDS!
  • Multiple ways to earn commissions
  • NO cap on commission - unlimited earning potential
  • BEST pay in the industry- base hourly, advantageous commissions, and daily cash/check spiffs.
  • Paid Weekly – hours and commissions on the same check
  • Opportunity for employee advancement is not only encouraged but expected!
  • Local and National Travel perks plus discounted tickets for numerous area attractions!

Principal Duties and Responsibilities:

  • Contact customers who have already purchased a vacation package with us
  • Ensure all vacation packages are qualified
  • Arrange travel dates for vacation packages
  • Assist our customers with any questions they may have while maintaining excellent quality standards in compliance with set company guidelines
  • Up-sell accommodations, sell entertainment tickets, etc.
  • Code records completely and accurately in our database
  • Assist guests with questions about the vacation properties, packages, and procedures.
  • Determine eligibility of Capital guests per qualification standards.

Job Requirements

Qualifications:

  • 1 year of relevant call center experience is preferred but not required
  • Customer service experience
  • Ability to multi-task
  • Functional knowledge of computers and basic computer programs
  • Ability to build rapport
  • Excellent communication skills
  • Proficient in basic PC knowledge
  • Must be at least 18 to apply.



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