DRUG TEST and BADGING TECHNICIAN

JOB DESCRIPTION

Classification: Nonexempt - Full-time

Department: Client Services

Reports to: Facilities Manager & Director of Service Delivery

Light regional travel is expected

This position DOES NOT include Supervisory Responsibility

Chief Responsibilities. This individual represents the Company and is client-facing throughout the day. FCA clients dispatch their employees to our screening facilities for drug testing, background screening, and identification badging required for access to certain construction job sites in the Dallas Metroplex. This position administers duties at one or both FCA locations – Farmers Branch and Arlington as well as local DFW access-control jobsites.

Main Job Duties

• Speaking directly with clients and clients’ employees
• Participate in virtual team meetings with corporate employees and management
• Heavy data entry in FCA’s proprietary operating system
• Microsoft Outlook, Teams, and Excel
• Perform hands-on drug screening services
• Package drug test specimens for shipment to testing laboratory and complete drug test chain-of-custody forms
• General upkeep and cleaning of the facilities
• Front line customer service – in person, telephone, email
• Print and mail client photo identification badges
• Processing of background check and drug test results
• Onsite badging support for clients
• Onsite drug testing services for clients
• Other related functions unique to a particular geographic area or as required
• Corporate support services, national operations inventory support services

Strengths. Successful employees are outgoing, pay close attention to detail, skilled at operating in fast-paced environments, understand how to treat customers with respect even in stressful situations, and possess excellent written and oral communication skills.

Competencies

• Customer/Client focused
• Results oriented
• Must thrive in a team-based environment
• Technical capacities include MS Office 365, Microsoft Teams
• Positive attitude all day, every day
• Reliable and on time to work every day
• Must be able to open the facility or close the facility regularly (M-F)
• Fit with our company culture

Additional Requirements

• Reliable transportation
• Valid driver’s license
• Must pass a background check and drug test
• Must be eligible to work in the U.S.
• Must be able to lift 50 pounds
• High School Diploma, GED, or 5-years’ experience as a drug test technician

Ability to travel regionally for the company which could include a couple days/night stay to fill in within an FCA jobsite would be a plus. Travel expenses reimbursed.

FCA is an equal opportunity employer.

Interested candidates should visit www.fieldcontrolanalytics.com to learn more about Field Control Analytics.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Farmers Branch, TX 75234: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Drug Test Collection: 5 years (Preferred)
• Customer Service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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