Customer Service Tech - Emergency Room Job at Presbyterian Healthcare Services
Presbyterian Healthcare Services Albuquerque, NM 87106
From $15 an hour
Overview:
Summary:
Focus on ensuring positive patient experience through provision of high touch compassionate, patient centered care that includes regular rounding, room refreshing, and attention to personal cares at bedtime with the use of focused communication techniques. This role builds on a foundation of creating and maintaining personal connections and relationships through shared responsibility, trust, and excellent communication with a goal of minimizing anxiety and reducing suffering. Summary of Minor Duties: Performs specific patient care duties of an Inpatient Nurse Technician (443200133) under the direction of a licensed Nurse and/or performs specific support procedures for the operation of a Nursing or Clinical Department if competency based orientation is completed
Type of Opportunity: Part Time (.45 to .89)
FTE: 0.600000
Exempt: No
Work Schedule: Varied Days and Hours Qualifications:
Other information:
High School Graduate or equivalent education. Nursing student who has completed a basic clinical skills lab preferred. Certified Nursing Assistant or military equivalent; or at least 6 months hospital or long-term care experience in a similar role
Responsibilities:
Responsibilities:
Benefits:
We offer more than the standard benefits!
Learn more about our employee benefits:
https://www.phs.org/careers/employee-benefits/Pages/default.aspx
Why work at Presbyterian?
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
Summary:
Focus on ensuring positive patient experience through provision of high touch compassionate, patient centered care that includes regular rounding, room refreshing, and attention to personal cares at bedtime with the use of focused communication techniques. This role builds on a foundation of creating and maintaining personal connections and relationships through shared responsibility, trust, and excellent communication with a goal of minimizing anxiety and reducing suffering. Summary of Minor Duties: Performs specific patient care duties of an Inpatient Nurse Technician (443200133) under the direction of a licensed Nurse and/or performs specific support procedures for the operation of a Nursing or Clinical Department if competency based orientation is completed
Type of Opportunity: Part Time (.45 to .89)
FTE: 0.600000
Exempt: No
Work Schedule: Varied Days and Hours
Other information:
High School Graduate or equivalent education. Nursing student who has completed a basic clinical skills lab preferred. Certified Nursing Assistant or military equivalent; or at least 6 months hospital or long-term care experience in a similar role
Education:
Essential:
Essential:
- High School Diploma or GED
Responsibilities:
Responsibilities:
- Rounds on patients and families frequently to assess and address personal needs, concerns or comfort related issues. Reports information to responsible nurse for resolution when necessary.
- Focuses on enhancement of comfort measures of patients
- Assists with patients that require extra attention or service recovery
- Validates patient and family understanding of areas of communication board within their scope of responsibility
- Participates in the nutritional well being of patients through tray delivery, assistance with patient set-up and feeding. Accurately records input and output.
- Assists with activities of comfort in preparation for a restful night of sleep while in the hospital.
- Applies oxygen delivery devices as ordered without altering settings or determining rates. Assists patients with portable or wall oxygen, and assures proper storage of E cylinders.
- Assist with application and removal of restraints under the direction of an RN.
- Documents all care provided in the appropriate place in the patient record. Uses the computerized documentation system at the skill level commensurate with the responsibilities included in this description.
- Delivers specimens to Laboratory, Microbiology and Pathology.
- Insures cleanliness of patient room and associated areas; includes removal of trash, soiled linens and excessive equipment not in use. Provides for a safe environment.
- Stocks medical supplies, linens and paper goods. Processes broken equipment as directed.
- Communicates information pertinent to the end of shift summation before leaving the unit.
- Performs specific patient care under the direction of licensed professional nurse as training specific to unit with appropriate competency based orientation completed.
- Performs other functions as required.
We offer more than the standard benefits!
Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!
Learn more about our employee benefits:
https://www.phs.org/careers/employee-benefits/Pages/default.aspx
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico continues to grow steadily in population and features a low cost-of living.
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Offer Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Compensation decisions are dependent upon the facts and circumstances of each offer. Minimum Offer: USD $15.00/Hr. Maximum Offer: USD $21.01/Hr.
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