Priority Courier Experts is looking for qualified and professional Customer Service Representatives to join our growing team. At Priority, we are committed to providing a positive work environment, offering growth and career opportunities for those pursuing advancement. Join our team today to build a career of opportunities!

Starting at $23.00 per hour with growth opportunities available as skills progress.

Customer Service Representative Job Description:

Priority is the State’s largest same-day transportation provider, delivering same-day on-demand services for over 5,000 Minnesota businesses. Our Customer Service Representative team provides a high level of service and support to every customer.

By receiving inbound calls, our CSR team assists customers through the delivery process by entering the data into our system. The CSR opportunity is a fast pace position that highlights your individual skills to provide exceptional and personalized customer service.

Customer Service Responsibilities:

• Respond to incoming customer and driver calls and emails
• Entering live shipping orders into our system
• Administrative tasks
• Other duties as assigned
• Commitment to providing excellent customer service

Customer Service Representative Skills and Qualifications:

• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Ability to answer high volume of inbound calls
• Strong verbal communication
• Familiar with technology including Microsoft Word and Excel (willing to learn acceptable)
• Able to grasp new concepts quickly
• Strong typing skills

Customer Service Representative Compensation and Benefits:

• Starting wage of $23.00 per hour
• Two weeks PTO accrued during first year of employment/ Three weeks PTO at year three
• Holiday pay on major holidays that fall on weekday
• Blue Cross Blue Shield Medical, Mutual of Omaha Dental & Vision
• Health Savings Account with company match up to $2,000.00
• Long-Term & Short-Term Disability and Life Insurance
• 401K with company match

Job Type: Full-time

Pay: From $23.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: One location

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