Customer Service Representative Job at Ohio Valley YMCA
Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Strong analytical, multi-tasking, and problem-solving skills. Ability to comprehend and evaluate facts and arrive at a decision consistent with company policies and procedures.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Must be proficient in Microsoft Word and Microsoft Excel.
- Must have a flexible schedule able to work nights and weekends.
- Cash Handling experience.
- Balancing of a cash drawer.
- Must be able to handle a fast pace environment.
- Willingness to learn and grow in your overall job, communication, and relationship skills
- Strong attention to detail
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