Customer Service Rep/Warehouse Job at Primo Water Corporation
Primo Water Corporation New Orleans, LA 70113
$19.00 / Hour
At Primo Water Corporation, we believe in creating healthier lives, healthier communities, and a healthier planet—that’s the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years, and today, we are a global team across 21 countries. We believe investing in our associates is vital—we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers’ needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.
Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team!
Qualifications:- Basic keyboarding skills and the ability to type for long periods of time.
- The ability to talk on a handset or a headset phone for long periods of time.
- The ability to sit at a desk for long periods of time.
- Knowledgeable in the use of Microsoft Office applications. (Word, Excel, PowerPoint, and Outlook).
- Leverages systems and processes efficiently and effectively.
- Able to multi-task in a fast-paced environment.
- Seeks guidance from team members to resolve issues and identify appropriate issues for escalation.
- Maintain a clean working environment.
- High School Diploma required
- Physically able to lift boxes and packages up to 50lbs.
Customer Service Responsibilities:
- Utilize an outbound call list to contact customers and take product orders
- Take inbound calls regarding order placement/tracking, equipment issues, billing, and general inquiries
- Utilize systems to book orders, make payments, schedule service requests and pickup
- Bulk pick products that are needing to be shipped to customers
- Utilize a shipping software to pick, pack, and ship product orders
- Load completed orders on a UPS trailer or truck
- Work cross-functionally with loaders and warehouse staff to ensure clean, organized environment
- Communicate any issues to manager and work towards quick resolution that drives a positive customer experience
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.