Position Purpose: To support the facility by greeting visitors, maintaining appearance of the lobby, answering phones, and acting as a resource for our facility and support of our sales team.

Accountabilities / Responsibilities:

• Typing or keyboarding skills 40+ words per minute
• Knowledge of office machines (i.e. computer, scanner, fax, copier, multi-line phone system with voicemail, etc.).
• Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office.
• Possess strong initiative to get daily work finished and processed.
• Answers questions and resolves issues based on phone calls.
• Documents and tracks contacts with customer and franchise owners.
• Explains member's rights and responsibilities in accordance with contract.
• Educates franchise owners on customer service, forms and revenue and policy and procedure.
• Handles extensive file review requests, and performs review of contracts to ensure accurate information is communicated.
• Uses applicable system tools and resources to handle inquiries.
• Set appointments with prospective customers.
• Conducts follow-up of leads through means of telephone and email, to identify prospective customer needs.
• Help to develops customized solutions based on customer needs
• The ability to do market research and use that to set needs first appointments for our sales team.

Provide clerical work along with filing, training and helping with phones

Teamwork/Accountability/Integrity:

BACKGROUND/EXPERIENCE desired:

• 1-3+ years of current or recent Office experience and customer service
• Excellent Oral and written communication skills required.

We offer competitive compensation and an excellent benefits package:

• Health, Dental, Life
• Simple Ira
• Paid Holidays
• Paid Vacation
• Salary 30K per year + commission + bonus + benefits package = Great Opportunity!

EDUCATION
the minimum level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

Website: janiking.com

Job Type: Full-time

Salary: $27,000.00 per year

Website: www.janiking.com

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: One location

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