Customer Service/ Call agent Job at ProIT,Inc
Are you interested in a career providing quality customer service and support for our Global Client Network? This position will provide excellent training and benefits to the right candidate. The ideal candidate for this position will be able to manage multiple tasks and projects at one time, able to excel under pressure, and keen on developing the skills necessary to be successful in this position.
Responsibilities:
- Provide customers with information regarding products and services.
- Complete administrative tasks relating to sales, service, and collections.
- Answer all incoming calls.
- Handle difficult customer situations, such as complaints and inquiries.
- Provide customers with their account balances and histories.
- Be available during peak calling times and answer customer inquiries during those times.
Job Type: Full-time
Salary: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
Experience:
- customer service: 1 year (Required)
- calling: 1 year (Required)
Work Location: One location
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