This is a remote position.

$1,000 sign-on bonus.

You.

You bring your body, mind, heart and spirit to your work as a Customer Service Associate I.

You know how to move fast. You know how to stay organized. You know how to have fun.

You’re equally comfortable with your interpersonal, communication and customer service skills.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Customer Service Associate I you need to know how to:

• Interact with patients and internal and external partners to provide information and resolve billing and service inquiries for care provided at our Care Sites and various Clinics
• Provide accurate and courteous service in an efficient manner
• Perform clerical tasks to support the Business Services department as needed

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• High School Diploma or equivalent, required
• Minimum of two (2) years of customer service experience, required
• Proficient fluency in both English and Spanish, highly preferred
• Prior call center experience and previous knowledge of healthcare billing, preferred

Your next move.

Now that you know more about being a Customer Service Associate I on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

#LI-Remote