Our business is growing and we are looking to add new team members.

Front Desk - Customer Service Representative Dreams come in all shapes and sizes from owning a home to starting a new career — and where careers are concerned, we encourage you to DREAM BIG. If you have leadership skills, are exceedingly well organized, enjoy the challenges of supporting the operation of an office and making a difference in the lives of the people you serve, then consider a career with an American Family Insurance agency. You may be in search of a job but you just might find a career with us!

Job Description

Our local American Family Insurance agency owner is currently looking for a talented, caring individual to join their agency team. As an Front Desk - CSR you'll wear many hats — you'll oversee the daily operations of the agency, including maintenance of day-to-day financial transactions and review with the agency owner, creation of agency processes and systems, coordination of schedules and oversight of training and continuing education requirements — making a strong contribution to the operational efficiency and effectiveness of the agency.

Requirements

• Experience with bookkeeping and record keeping
• Experience with building relationships
• Experience with PC software applications, such as Microsoft Office Suite, Internet Explorer, etc.
• Experience with social media platforms like Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.
• A valid driver's license
• Excellent oral and written communication skills
• An outgoing and energetic personality is a must.

Knowledge and Skills Preferred: Office management, sales and supervisory experiences

• Experience with financial software, such as QuickBooks, Quicken
• Knowledge of insurance concepts and principles
• Knowledge of effective multi-line insurance prospecting and sales experience
• The proper insurance licensing to sell, solicit or negotiate insurance products as required by state statutes - Paid training to licensing classes & testing

You'll work as part of a team in an office setting. Work on evenings and weekends might occasionally be needed, but rarely occur.

The office manager is a staff member of the agency and not an employee of American Family Insurance.

Protecting dreams is just as important as pursuing them. This is an opportunity to launch your career with the ability to learn and grow with a successful and respected American Family Insurance agency. Make this job your first step on a path to a very bright future!

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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