Customer Relations Specialist Job at WeBuyAnyCar USA

WeBuyAnyCar USA Remote

Webuyanycar.com is a successful consumer-to-business website that lets customers value their car online and sell it at a local branch. We are car buying specialists and do not sell cars: we have valued over 10 million vehicles online and buy thousands of cars every week nationally.

webuyanycar.com is a part of OLX. At OLX, we shape the future of trade to unlock the hidden value in everything. We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our Autos business has 6,000+ employees and 450 inspection centers across the Americas and Asia, and manages a secure and trustworthy car marketplace that is fueled by both technology-focused and customer-facing colleagues.

Join us and see how far you can go.

Reporting to the Call Center Manager, this is a customer-focused position intended to train qualified individuals to establish relationships with our customers and to build our brand. You will have no direct reports and are responsible only for the operations of the branch. This job is fully remote. #LI-Remote
You will:

  • Make outbound calls to website visitors to set appointments.
  • Meet daily phone and email quota.
  • Maintain a prospect system.
  • Work either 1st shift: 9-6 pm EST or 2nd shift: 11-8 PM EST.

You have:

  • 2+ years call center experience.
  • 1+ years of customer service experience.
  • High school diploma or equivalent.

Our Benefits:

  • $35,000 base salary. Additionally, you can earn commission.
  • Benefits Package (Health, Vision, Dental, 401K, Life Insurance) offered after 90 days of full-time service.
  • Paid Time Off and Floating Paid Holidays.
  • Advancement opportunities diverse working environment with inspiring and colleagues.
  • A dynamic, positive, get-things-done workplace that is constantly evolving!
  • An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
  • An opportunity to work in an early stage growing global company.

Diversity, Equity and Inclusion at OLX

If you do not meet every single requirement for this role, we would still encourage you to apply. At OLX, we are committed to creating a high performing diverse, inclusive and authentic workplace, we know that we get the best results when we have the broadest range of knowledge, backgrounds and experiences in our team, and we believe you are at your best when you can bring your whole self to work.

So, if you are excited about this role, but your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, backgrounds and experiences to consider applying for this role. You may be just the right candidate for this or other roles in our business, and we'd like to hear from you.

We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.

Please refer to our Privacy Statement to find out more about how your application data will be processed.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Experience level:

  • 2 years

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • Remote

Work Location: Remote




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