Customer Engagement Representative Job at Discount Tire
NO EXPERIENCE REQUIRED!
Whether you join our team as entry level or experienced, we provide on the job training for your journey to become a team associate and essential worker.
The Customer Engagement Representative is the backbone of our success of earning the customer’s visit, and this position is the first step in your journey with Discount Tire. We are committed to Our People’s growth and routinely promote from within.
Be the BEST, work with the BEST. Our positions are highly competitive. The selection process includes interviews, post-offer drug test, and background screening.
A Customer Engagement Representative at Discount Tire performs the following duties, including but not limited to:
- Answering inbound phone calls with energy, excitement, and enthusiasm
- Schedule appointments for tires, rotations, balancing, and repairs
- Provides helpful, friendly, and responsive customer service
Requirements
Skills and Requirements for Call Center Representatives at Discount Tire:
- Must enjoy and excel in a team environment
- Must have a Can-Do attitude
- Must be dedicated and reliable
Call Center Representatives are also offered these great Benefits: Weekly Paychecks, Tuition Assistance, 401K with Company Match, Discount on Products, and an opportunity to develop skills and advance within a Company that Cares!
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Roswell, GA 30076: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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