Customer Care Specialist/Office Admin Job at Renewal by Andersen

Renewal by Andersen Davenport, IA 52806

Join our Renewal by Andersen team! Renewal by Andersen of the Quad Cities Area is a premier replacement window and door company that has immediate opening for a Customer Care Specialist/Admin who is highly organized, detail-oriented, has excellent communication skills and a great attitude. Our homeowners value integrity, quality and expect exceptional results.

A Customer Care Specialist is responsible for managing customer relations, providing product and service information to new and existing customers, assisting with product ordering, as well as scheduling and maintaining production calendars. Overall, the Customer Care Team is dedicated to providing our customers with the very best experience start to finish. As a leader in our industry, we are looking for exceptional individuals to grow with us!

Responsibilities and Duties:

* Provide exceptional service to our homeowners and continuous communication to ensure our homeowners are informed of procedures start to finish.

*Process new product orders and help reach unit goals

*Assist other departments and complete additional tasks, as needed.

Qualifications and Skills:

* Proficient in Microsoft Office Suite and internet based data bases

*2+ years customer relations

*Strong verbal communication/phone skills

*Attention to detail and ability to multitask

*Must be highly dependable and have a strong work ethic

Benefits:

*401K with match

*Paid Holidays

*Paid Time Off

*Health Insurance offered

*Fun and professional company culture

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Experience:

  • Office Admin: 2 years (Required)
  • Customer Service: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person




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